Site Training Manager Job at Allied Universal® (Fort Wayne)

Job Description

Allied Universal® is hiring a Site Training Manager. The Site Training Manager is responsible for overseeing the local training program for Allied Universal personnel assigned to the Physical Security team. The Site Training Coordinator leads, coaches, coordinates, and documents the data center contract security training initiatives to include new hire onboarding training, ongoing and refresher training as well as planning for, delivering and evaluating team level training exercises and drills. They will manage and continually assess a team of Field Training Officers to ensure the consistent delivery of these training programs. The Site Training Coordinator develops and delivers training direction, methods, resources, and process improvements to maintain operational readiness for site incident response. The Site Training Coordinator will work closely with peers at other client locations to develop standardized or similar training programs as well as collaborating with the Global Training Program Manager on overall training objectives and use of tools. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

Job Responsibility

Coordinate site training plan in conjunction with the Regional Training Coordinator (RTC)
Provide clear and concise guidance, materials and instructions to security staff as required
Maintain a comprehensive current data base on all training activities, to include participants, results, and completion rates
Oversee training and exercises as necessary for site security to maintain and improve levels of proficiency and readiness
Identify, report and document site training opportunities to Site Operations Manager
Direct and oversee all training activities conducted by supervisors with their assigned security staff.
Ensure all aspects of the onboarding training program are implemented and recorded
Routinely measure and assess the proficiency and effectiveness of training the ensure vendor and customer expectations are implemented
Plan, conduct and evaluate training, drills, and exercises to maintain or improve officer proficiency and readiness
Work collaboratively with Data Center Security Managers and Security Operations Center Managers to establish and conduct ongoing training events
The selection and training of Field Training Officers
professional development of Field Training Officers
review and assess quality of work
identify opportunities for improvement and implement resolutions
Assign tasks to Field Training Officers and measure outcomes
Identify, maintain, and oversee the logistical and administrative tasks to support a robust training calendar that captures monthly training days, recurring obligatory client training requirements and site-specific core training needs
Maintain all personnel training documents and files
track certifications and expiration dates to ensure all staff remain compliant with all state and contractual requirements such as guard cards and CPR/First Aid qualifications
Deliver CPR/First Aid/AED initial and recertification classes
Provide reports, metrics to management as required
Contribute towards the completion of performance appraisals and setting of goals and deliverables for Field Training Officers

Requirements

Must possess a high school diploma or equivalent
Must possess, or be able to obtain, CPR/First Aid/AED instructor certification
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Must possess a minimum of two (2) years of experience in a supervisory capacity within a security organization
Must possess a minimum of one (1) year of experience in conducting classroom instruction
Must possess one or more of the following: Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
Bachelor’s degree in protective service, business, or related field
Eight (8) or more years of active service in any military branch
Associate’s degree (or 60 credits) in criminal justice with current or prior active military service
Two (2) years of verifiable data center security experience
Three (3) years of verifiable private/corporate security experience
Effective oral and written communication
Proficiency with Microsoft Office Applications
Active listening
Assess and evaluate situations effectively
Identify critical issues quickly and accurately
Research, investigate, compile information
Write informatively, clearly, and accurately
Setting and achieving goals
Attention to detail
Planning and organizing
Problem solving
Coaching, mentoring, motivating
Encourage effective teamwork
Apply facts, concepts, principles
Compile, sort, and interpret data
Teamwork
Demonstrated Training Ability
Must Have Valid Driver’s License

Nice to have

Related experience in a dynamic security organization
Strong inter-personal and networking skills
Proven track record in delivering training and development of training programs and lesson plans
Highest adherence to ethics
Ability to work with minimal supervision and make independent decisions
Able to work and communicate effectively with all levels of leadership
Willingness and ability to fulfill a flexible work schedule, including weekends

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Paid Orientation And On The Job Training

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