Site Training Lead

• Determine training needs in partnership with the Regional Training Lead Develop and execute a comprehensive training plan for all operational areas, working closely with key stakeholders tailored to the needs of the Central Logistics Centre
• Accountability to develop site-specific training materials ensuring alignment with operational goals, including job specific functional training, Work Instructions (WISs), automated warehouse processes and transport-related activities, compliance with H&S and acts as a subject matter expert
• Ensure training materials are clear, engaging, and effective in building knowledge and skills
• Ensure alignment with organisational and CLC goals and compliance with regulatory requirements, including Good Distribution Practices (GDP)
• Employ various learning methods, flexible and adaptable in approach to training, incorporating new technologies and evolving operational requirements
• Stay updated on new functionalities and processes to refine training materials and manuals to meet specific training needs
• Participate in the selection process for ‘Key Users’ to ensure the most suitable individuals are chosen for these important roles, based on their skills, potential, and alignment with organisational goals
• After onboarding, train ‘Key Users’, ensuring they are aligned with organisational objectives and equipped with the necessary skills and knowledge
• Continuously upskill ‘Key Users’ using relevant training materials to enhance their capabilities and operational efficiency
• Foster an inclusive environment where all team members feel valued and supported in their development
• Promote Cencora Active Learning by encouraging a growth mindset, where team members learn, apply knowledge, and contribute to the organisation’s success
• Indirectly manage ‘Key Users’ for training-related activities, ensuring their performance aligns with organisational goals
• Be a role model by demonstrating the Guiding Principles in the everyday and continuously work towards the Cencora Purpose
• Participate in the testing and piloting of new training programs and provide valuable feedback to ensure successful future training deployment initiatives
• Maintain and manage the onsite training matrix, including the skills matrix, training related key performance indicators (KPIs), and GDP tracker
• Assess the effectiveness of training programs through observations, evaluations, and feedback mechanisms
• Use data insights to continuously refine training processes and enhance outcomes
• Maintain and validate accurate training records, including attendance, evaluations and up-to-date documentation related to training activities and compliance to GDP standards
• Implement standards and robust processes for the department in accordance with WISs, GDP compliance, KPIs, including Health and Safety regulations
• Champion the health and safety culture which ensures safe processes, procedures and behaviours as well as continuous improvement through best practice activities
• Promote a culture of safety and ensure adherence to stay legal and compliant

• Strong understanding of operational processes within automated warehouses and transport logistics
• Strong organisational and planning skills to manage training schedules and materials effectively
• Excellent communication and interpersonal skills to engage and inspire team members
• Sound knowledge of commonly used training techniques such as role-playing, on-the-job training, coaching, group discussions, etc.
• Strong ability to manage multiple tasks, prioritise work and meet deadlines
• A proactive and adaptable mindset to respond to changing technologies and operational requirements
• A passion for learning and development, with the ability to foster a growth mindset in others
• Proficiency in using analytical tools and software
• Experience in a leadership role within a training or operational environment
• Sound knowledge of technical training techniques with the ability to design, develop, and deliver effective and engaging training programs
• Ability to work effectively with various stakeholders, including employees, managers, and other departments
• Knowledge of Good Distribution Practices (GDP) requirements, including transport-related components
• Strong interpersonal skills to build relationships through coaching to support team development
• Proficiency in using training tools and systems to track progress and generate reports
• Ability to work flexible hours, including shifts, to meet operational needs
• Advanced computer skills, including Microsoft Office 365 applications

Level 3 or above qualification in training, learning and development