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We are currently seeking a Site Specialist II to join our diverse and dynamic team. As a Site Specialist II at ICON, you will independently manage a range of site support activities, acting as a key operational contact for sites and contributing to efficient study start-up and maintenance.
Job Responsibility
Coordinating site-level document collection, review, and maintenance, ensuring accuracy and compliance for assigned sites or studies
Acting as an operational liaison for site staff on documentation, systems, and process-related questions
Maintaining up-to-date site status, metrics, and key milestones in clinical trial management tools
Support both internal and external stakeholders with submission-related coordination activities
Identify opportunities to improve workflows and contribute to process optimisation initiatives
Actively share insights and learnings with the broader team to encourage continuous development and alignment
Requirements
Fluency in English, plus proficiency in French, German, Italian, or another European language
Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience
Relevant experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare
Good understanding of clinical trial processes, GCP, and site documentation requirements
Strong organizational and problem-solving skills, with the ability to manage multiple countries/sites and priorities
Excellent communication and interpersonal skills, with a proactive, service-focused mindset
Comfort working independently while collaborating effectively with cross-functional teams
What we offer
Various annual leave entitlements
A range of health insurance offerings to suit you and your family's needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others