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Site Service Representative

atpchemical.com Logo

Advanced Technology Products

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Location:
United States , Lawton, Oklahoma

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.

Job Responsibility:

  • Implements standard ATS processes for the customers’ repairable parts management and identifies opportunities for process improvement at customer site(s)
  • Identifies, captures, and processes repairable parts at the customer’s site(s)
  • Maintains warranty information for all repairable parts at the customers’ site
  • Serves as the liaison between the repair service centers and the customer(s), providing on-site customer service to include tasks such as providing quotes, securing customer approval, and updating both parties on status of repairs
  • Documents and presents cost savings opportunities to the customer(s)
  • Develops relationship with key customer employees and uses knowledge to grow business within the site(s)
  • Prepares and presents metrics and reporting to customer(s) and manager

Requirements:

  • High school diploma or GED
  • Previous experience working in a factory environment
  • Strong customer service skills
  • Basic sales and persuasion skills
  • Ability to recognize part numbers and to distinguish among different types of parts on a basic level
  • Proficiency with computers and basic inventory/maintenance applications
  • Familiarity with process improvement methodologies, such as Six Sigma or Lean

Additional Information:

Job Posted:
February 16, 2026

Work Type:
On-site work
Job Link Share:

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