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Site Service Coordinator

United States, Toledo · Job Posted March 25, 2026
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Job Description

As a Window and Door Field Service Technician at JELD-WEN, you will be a key member of the Site Service & Warranty team. You will be responsible for performing service work on various products, and accurately inspect JELD-WEN window and door products to find root cause of the service issue. You will report directly to the Field Services Manager.

Job Responsibility

  • Complete daily assigned warranty field service tasks, while taking quality photos and producing accurate and complete reporting of product and construction issues
  • Maintain tools and service vehicle in proper and safe working order
  • Operate a company service vehicle in a safe and considerate manner
  • Become familiar with all JELD-WEN products in your coverage region
  • Follow JELD-WEN policies and procedures while operating safely, professionally

Requirements

  • Weekly travel with some overnight and overtime is a requirement in this position, along with flexible working hours
  • High School Diploma or HSED
  • Must have a valid driver’s license as well as a clean driving record
  • 5 years field service technician experience (or experience in the same or similar industry is a plus.)
  • Must have carpentry skills, be able to use hand and power tools and measuring devices
  • The ability to lift 50-75 lbs., climb, lift, pull
  • and safely perform tasks on a ladder, scaffolding, or other raised devices
  • Knowledge of window and door installation and repair practices

Nice to have

  • Previous experience in construction or similar environment is preferred
  • Be dependable, self-motivated, have the ability to problem solve and contribute to building a positive team environment
  • Strong customer service skills, excellent communication, and organizational skills

What we offer

  • competitive compensation & benefits packages
  • typically including medical & dental, generous leave policies, retirement program

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