Site Relief Officer Job at Wilson James (London)

Job Description

Are you a vigilant and dedicated professional looking for a rewarding career in security? We are seeking a reliable and proactive Security Officer to help maintain a safe and secure environment for our staff, visitors, and assets. In this role, you will be responsible for monitoring premises, conducting patrols, responding to incidents, and ensuring that security protocols are upheld at all times. If you have strong observational skills, excellent attention to detail, and the ability to handle situations calmly and professionally, we would love to hear from you!

Job Responsibility

Provide excellent customer service while maintaining a professional and authoritative presence, meeting and greeting our customers and colleagues
Conduct regular patrols and monitor premises to prevent unauthorised access, theft, or vandalism
Control access points, check identification, and ensure only authorised personnel enter the premises
Respond promptly to alarms, emergencies, and security incidents, taking appropriate action as needed
Complete detailed reports on daily activities, incidents, and any security concerns
Assist in emergency situations, including evacuations and first aid support if required

Requirements

Front of house experience or customer facing role
Proven experience in a security role or a similar position
Strong observational skills with the ability to identify and respond to security threats
Excellent communication and interpersonal skills to interact with staff, visitors, and authorities
Ability to remain calm and act decisively in high-pressure situations
Flexibility to work various shifts, including nights, weekends, and public holidays

What we offer

Annual leave entitlement
Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme
Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses
Health and Wellbeing – Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents
Financial support
Discounts on hundreds of retail sites
Employee Assistance Programme
Mental health and counselling access
Personal wellbeing resources
24/7 confidential helpline
Retailer discounts
Life assurance

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Site Relief Officer

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