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As a Site Reliability Operations Analyst you are the engine behind Palantir deployments. You are responsible for crafting, implementing and executing processes to streamline workflows and reduce friction. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve.
Job Responsibility:
Work on many different types of problems and challenges
Be the first responders when things go wrong
Craft and implement process to reduce friction and enable all team members to spend their time on what they do best
Think creatively, work collaboratively, and do whatever it takes to get the job done
Requirements:
Ability to travel 25-75%, varies by location and team
3+ years of project/program management experience, preferably in a fast-paced or dynamic environment
Ability to read, write, and speak fluent business Korean and English is a requirement
Nice to have:
Extraordinary judgment and composure in high-pressure situations
A creative approach to project management centered around lightweight frameworks that enable rapid iteration and low-overhead methods of keeping our customers informed
Proven track record of developing effective and collaborative relationships with customers
Meticulous attention to detail, including maintaining accurate records and diligently tracking key project metrics
Enthusiasm for working on site with customers and/or supporting internal projects and senior leadership, bringing order and efficiency to critical internal initiatives
What we offer:
Promoting health and well-being across all areas of Palantirians’ lives