Site Reliability Engineering (SRE) / Observability Technical Lead Job at NTT DATA (London)

Site Reliability Engineering Support Lead

Site Reliability Engineering Support Lead role focused on application support, d...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Solid SRE process experience
5+ years of Leading high-performance, 24x7, DevOps or SysOps team
Proficiency in Windows administration, Office 365, Exchange, SharePoint, Active Directory, Backup, Networking and Infrastructure
Experience with Microsoft OS Windows & Server
Experience in ticket tracking and resolving on time
Hands-on experience on ticketing tools (ServiceNow)
Excellent verbal, written, presentation and interpersonal communication skills
Ability to make complex technical matters easy-to-comprehend for non-technical persons.

Job Responsibility

Taking end-to-end Ownership of Application Support for Production Systems Issues resolution
Implementing, monitoring, and maintaining CI/CD frameworks
Developing new capabilities, coordinating implementation across a large number of teams including infrastructure, developer tools and information security
Influencing a culture of Site Reliability Engineering. Engaging in training and mentoring to help develop other engineers with SRE mind set
Providing the first line of after-deployment technical support at L1 and L2 level for applications and and/or associated production systems diagnostics, and network health monitoring
Coordination and/or for deploying hands-on fixes, patches and software updates at the application level, and as appropriate at the network level
Managing a team of technical support engineers who provide technical support to users
Escalating complex problems to the L3 level of expertise within organization, along with observations from investigative and diagnostic assessments
Co-ordinating in the investigation of repeated technical issues affecting user system and seeing through to resolution
Escalating, resolving, guiding team, and tracking production incidents to closure

What we offer

Competitive base salary (which is annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Additional benefits to support you and your family to be well, live well and save well.

Fulltime

Software Engineer, Site Reliability

As a Site Reliability Engineer (SRE) at Fireworks AI, you will play a critical r...

Location

United States , San Mateo

Salary:

Not provided

Fireworks AI

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, related technical field, or equivalent practical experience
5+ years of experience in Site Reliability Engineering, DevOps, or a similar role focused on large-scale production systems
Deep expertise in SRE principles and practices, including SLOs, SLIs, operational automation, incident management, and post-mortems
Extensive hands-on experience with public cloud platforms (AWS, GCP, Azure), including compute, networking, storage, and database services
Strong experience with containerization technologies (Docker) and orchestration platforms (Kubernetes)
Proficiency in designing and implementing robust monitoring, logging, and alerting systems using tools like Prometheus, Grafana, ELK stack, and distributed tracing
Solid programming/scripting skills in at least one language (e.g., Python, Go) for automation and tool development
In-depth knowledge of Linux operating systems, networking fundamentals, and system debugging
Proven ability to troubleshoot complex issues across the entire stack
Excellent communication, collaboration, and problem-solving skills

Job Responsibility

Ensuring System Reliability: Ensure systems are designed and implemented with high availability, scalability, and performance. Focus on fault tolerance, disaster recovery, identifying and removing scaling bottlenecks, and performance optimization across our multi-cloud infrastructure
Incident Management & Response: Lead efforts in incident detection, response, and resolution for critical production issues. Drive post-mortems to identify root causes and implement preventative measures to improve system reliability
Observability & Monitoring: Develop, implement, and maintain comprehensive monitoring, alerting, logging, and tracing solutions to provide deep insights into system health and performance
Automation & Toil Reduction: Identify and automate repetitive operational tasks to reduce toil and improve operational efficiency. Develop tools and scripts to streamline deployments, scaling, and system management
Capacity Planning & Performance Tuning: Work proactively on capacity planning to ensure our infrastructure can gracefully handle growth and peak loads. Optimize system performance and resource utilization
Reliability Best Practices: Collaborate with software engineers to embed reliability principles (e.g., SLOs, SLIs, error budgets) into the development lifecycle, promoting a culture of operational excellence
On-call Rotation: Participate in a periodic on-call rotation to support our production environment and respond to critical alerts

Fulltime

Staff Observability Operations Engineer

We are currently seeking several experienced and highly skilled Staff Observabil...

Location

United States , Hartford

Salary:

130295.00 - 260590.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

7+ Years of experience in IT operations, with significant responsibilities in system monitoring, performance tuning, and troubleshooting enterprise applications
5+ Years in a Site Reliability Engineering (SRE) role deploying and managing modern observability solutions
5+ Years managing and implementing observability and event management platforms (e.g., AppDynamics, Splunk, Prometheus, Grafana)
Experience developing and administering ServiceNow ITOM event management solutions
Experience deploying and managing service reliability platforms (e.g., xMatters, OpsGenie, PagerDuty)
Experience with and deep knowledge of cloud environments, cloud monitoring platforms, and container orchestration tools (e.g., AWS/CloudTrail, Azure/Monitor, GCP/GCM, Kubernetes, OpenShift)
Proficiency in Python and other scripting languages such as Ansible, PowerShell, Bash for automation and configuration
Hands-on experience deploying, managing, and administering observability platforms
Hands-on experience leading, coordinating, and performing migration of application, platform, and infrastructure observability solutions
Proven ability to troubleshoot and resolve complex technical issues

Job Responsibility

Deploy and implement modern observability solutions
Manage and administer observability and event management platforms
Coordinate and manage release cycles for observability platforms
Troubleshoot and resolve incidents related to observability platforms
Continuously monitor and enhance platform performance
Collaborate with cross-functional stakeholders
Provide training and mentoring to junior engineers
Ensure compliance and security of observability platforms
Maintain documentation of observability platform configurations
Generate and analyze reports on platform performance and capacity

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
confidential counseling and financial coaching
Paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs

Fulltime

Engineering Manager - Observability & Reliability Engineering Obsession

We are looking for an Engineering Manager to join the OREO (Observability Reliab...

Location

France , Paris

Salary:

Not provided

Doctolib

Expiration Date

Until further notice

Requirements

At least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (preferably AWS, GCP, and/or Kubernetes-based)
3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)
Deep understanding of observability tooling and architecture (Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Prometheus, Thanos, Datadog)
Experience with infrastructure as code (Terraform, OpenTofu) and secrets management systems (Vault, AWS Secrets Manager)
Proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions

Job Responsibility

Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression
Create a culture of operational excellence, continuous improvement, and psychological safety within the team
Conduct regular 1:1s, performance reviews, and career development conversations
Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values
Partner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting
Own the strategy and evolution of critical transversal services including HashiCorp Vault and Terraform Enterprise
Drive prioritization and roadmap planning for large-scale reliability and observability initiatives
Ensure alignment between team objectives and broader engineering and business goals
Advocate for and allocate resources toward reducing technical debt and improving developer experience
Own the team's on-call experience and contribute to the incident response processes, ensuring sustainable practices and continuous improvement

What we offer

Free comprehensive health insurance for you and your children
Parent Care Program: receive one additional month of leave on top of the legal parental leave
Free mental health and coaching services through our partner Moka.care
For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
Work Council subsidy to refund part of sport club membership or creative class
Up to 14 days of RTT
A subsidy from the work council to refund part of the membership to a sport club or a creative class
Lunch voucher with Swile card

Fulltime

Engineering Manager - Observability & Reliability Engineering Obsession

We are looking for an Engineering Manager to join the OREO (Observability Reliab...

Location

Germany , Berlin

Salary:

Not provided

Doctolib

Expiration Date

Until further notice

Requirements

At least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (preferably AWS, GCP, and/or Kubernetes-based)
3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)
Deep understanding of observability tooling and architecture (Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Prometheus, Thanos, Datadog)
Experience with infrastructure as code (Terraform, OpenTofu) and secrets management systems (Vault, AWS Secrets Manager)
Proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions

Job Responsibility

Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression
Create a culture of operational excellence, continuous improvement, and psychological safety within the team
Conduct regular 1:1s, performance reviews, and career development conversations
Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values
Partner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting
Own the strategy and evolution of critical transversal services including HashiCorp Vault and Terraform Enterprise
Drive prioritization and roadmap planning for large-scale reliability and observability initiatives
Ensure alignment between team objectives and broader engineering and business goals
Advocate for and allocate resources toward reducing technical debt and improving developer experience
Own the team's on-call experience and contribute to the incident response processes, ensuring sustainable practices and continuous improvement

What we offer

Free comprehensive health insurance for you and your children
Parent Care Program: receive one additional month of leave on top of the legal parental leave
Free mental health and coaching services through our partner Moka.care
For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
Work Council subsidy to refund part of sport club membership or creative class
Up to 14 days of RTT
A subsidy from the work council to refund part of the membership to a sport club or a creative class
Lunch voucher with Swile card

Fulltime

New

Site Reliability Engineering (SRE) / Lead Engineer

We are currently seeking a Site Reliability Engineering (SRE) / Lead Engineer to...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

8-10+ years of experience in SRE, Observability, or DevOps roles, with leadership responsibilities
Hands-on experience with OpenTelemetry for distributed tracing and observability instrumentation
Proven expertise with Application Performance Monitoring (APM) tools such as New Relic, Datadog, AppDynamics, or Dynatrace
Strong proficiency in Infrastructure as Code (IaC) using Terraform
Solid understanding of cloud platforms including AWS, GCP, or Azure
Experience with automation/configuration management tools like Ansible, Chef, or Puppet
Deep knowledge of CI/CD pipelines and tools such as GitHub Actions, Jenkins, or Azure DevOps
Experience managing Kubernetes and containerized environments (Docker, Helm)
Familiarity with log aggregation and analysis platforms like ELK Stack or Splunk
Excellent leadership, communication, and collaboration skills

Job Responsibility

Lead the strategic development and management of observability and reliability frameworks across the organization, ensuring alignment with business goals and technical requirements
Design and implementation of monitoring and observability solutions, collaborating with engineering teams to define standards and best practices
Manage Infrastructure as Code (IaC) initiatives using Terraform, coordinating with cloud and infrastructure teams to ensure scalable and secure deployments
Drive automation strategies for monitoring, alerting, and logging pipelines, focusing on process improvements and operational efficiency
Develop and maintain comprehensive observability roadmaps, including distributed tracing, logging, and metrics collection strategies
Collaborate with product management, sales, and pre-sales teams to provide technical expertise and support during solution design and customer engagements
Lead cross-functional teams to enhance CI/CD pipelines and deployment reliability, ensuring smooth integration of observability tools and practices
Engage with vendors and strategic partners to evaluate, select, and integrate observability and monitoring solutions, ensuring alignment with organizational needs and fostering strong collaborative relationships
Mentor and develop junior engineers and analysts, fostering a culture of reliability, observability, and operational excellence

Fulltime

Senior Site Reliability Manager

RUCKUS Networks is seeking an experienced Site Reliability Engineering (SRE) Man...

Location

United States , Sunnyvale

Salary:

135600.00 - 200000.00 USD / Year

CommScope

Expiration Date

Until further notice

Requirements

12+ years in Site Reliability Engineering (SRE), with 6+ years leading SRE, DevOps, or infrastructure teams
Proven experience mentoring engineering managers and developing leadership talent
Track record of transforming traditional operations or NOC teams into modern SRE organizations
Strong project management skills with Agile/Kanban experience and JIRA proficiency
Excellent communication skills, including executive-level presentations
Deep SRE expertise: incident management, on-call systems, monitoring, and reliability engineering
Infrastructure automation experience with Terraform, Kubernetes, Docker, and CI/CD pipelines
Cloud platform proficiency (GCP/AWS), including networking, security, and cost optimization
Monitoring and observability experience with Prometheus, Grafana, APM tools, and log aggregation
24/7 operations experience with global team coordination and escalation management

Job Responsibility

Lead and develop engineering managers and technical operations engineers across India and APAC time zones
Build a collaborative team culture that emphasizes knowledge sharing, automation, and operational excellence
Mentor engineering managers to strengthen leadership capabilities and technical expertise
Set clear performance expectations and provide ongoing coaching for growth
Partner cross-functionally with Product, Security, Development, and global operations teams
Own 24/7 operational stability for India/APAC, including incident response, escalation, and post-incident reviews
Drive comprehensive incident management: alert handling, outage response, and root cause analysis (RCA/CAR)
Transform traditional operations into modern SRE practices using SLOs, error budgets, and reliability engineering
Implement robust monitoring and alerting with APM tools, dashboards, and automation frameworks
Lead technical project delivery with clear timelines, resource planning, and stakeholder communication

What we offer

medical, dental, and vision plans
life and accidental death insurance
a 401(k) plan
participation in the Company’s Incentive Plan
eleven paid holidays in a full calendar year
two weeks of paid vacation (prorated based on start date)
other leave options

Fulltime

New

Principal Engineer-Site Reliability Engineering and AIOps

We are looking for a Principal Engineer to set the enterprise technical directio...

Location

India , Hyderabad

Salary:

Not provided

Wells Fargo

Expiration Date

May 10, 2026

Requirements

7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
7+ years of engineering experience, including principal-level technical leadership on large-scale reliability, production operations, or platform programs across complex environments
7+ years of software engineering experience (e.g., Java, C#, Python) with demonstrated expertise in system design and distributed systems
track record of delivering reusable automation and platform capabilities adopted by multiple teams
5+ years operating Linux/Unix and Windows platforms in production, including performance tuning, capacity planning, and reliability hardening for mission-critical services
5+ years designing and operating cloud solutions (public and/or private cloud), including reliability and security architecture, infrastructure-as-code, and cost-aware engineering at scale
5+ years leading reliability and operations practices for enterprise-scale, highly available services, including major incident leadership, problem management, and establishing operational readiness mechanisms
5+ years architecting and scaling full-stack observability solutions, including instrumentation standards, alert strategy, service dashboards, and governance that improves signal quality and reduces noise
5+ years with automation and observability toolsets (e.g., Ansible, Grafana, Elastic, Splunk, Prometheus) and experience building reusable components, templates, and paved paths integrated with CI/CD
Exceptional communication and influence skills, including the ability to align senior stakeholders, drive technical decisions across organizations, and clearly articulate risk, tradeoffs, and recommended paths forward

Job Responsibility

Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups
Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
Set and evangelize the SRE and AIOps technical strategy for EFT, establishing reference architectures, standards, and guardrails (service tiering, onboarding criteria, SLO/error budget governance) and holding teams accountable through transparent executive-level reporting
Act as a principal-level technical advisor and multiplier: mentor senior engineers, contribute to hiring and technical bar-raising, and define reliability patterns and guardrails across applications, networks, databases, operating systems, and web technologies
Own the reliability and observability architecture across hybrid/multi-cloud, driving standardization of monitoring, logging, tracing, synthetics, and resilience/chaos testing
define platform patterns that teams can adopt with minimal friction

Fulltime

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Site Reliability Engineering (SRE) / Observability Technical Lead

NTT DATA

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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