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Site Reliability Engineering Specialist

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Plusnet

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Location:
United Kingdom , Birmingham

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

This role will specialise in system administration and server management with a curious approach towards automation. Candidates will be required to leverage their expertise in system administration and use software to transform the way we interact with networks. A key responsibility will be investigating and learning new technologies, so a desire to learn is equally as valuable as experience.

Job Responsibility:

  • Network Delivery: Support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines
  • Network Monitoring: Configure, maintain, and monitor systems and network infrastructure to ensure optimal health, performance, and reliability
  • Automation Tools: Utilise tools such as Ansible to provision and manage infrastructure resources in a scalable and efficient manner
  • Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimise performance and enhance security across our infrastructure
  • Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies
  • Customer Focus: Be a technical expert who understands the end-to-end journey of our customers
  • Growth and Development: As a technically talented expert you should enhance the brand of the team and support those around you to be accountable and perform at their best

Requirements:

  • Experience in an ISP Environment: Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks
  • Sysadmin/Server Management: Strong skills in system administration, server management, and compute resources with experience in deploying and managing containerised applications using orchestration tools such as Kubernetes
  • Technical Proficiency: Strong understanding of network architecture, design, and implementation
  • Monitoring and Logging Solutions: Familiarity with monitoring and logging solutions such as Elastic search, Apache Kafka, and Prometheus
  • Programming Proficiency: Proficiency in at least one programming language, such as Python, Ansible or Go
  • Growth Mindset: Self-driven attitude towards learning new skills and aiding the development of others

Nice to have:

  • Network Fundamentals: In-depth knowledge of network protocols, including BGP, IS-IS, and others
  • Vendor Hardware Expertise: Hands-on experience with hardware from leading vendors such as Cisco, Juniper, and Nokia
  • Continuous Application Deployments: Experience deploying new developments to live networks across a variety of infrastructure, including Virtual Machines, Routers, Switches, and Servers
What we offer:
  • Competitive salary
  • 10% on target bonus
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • 25 days annual leave (not including bank holidays), increasing with service
  • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes
  • Discounted broadband, mobile and TV packages
  • Access to 100’s of retail discounts including the BT shop
  • On call allowances and overtime

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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