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As a Site Reliability Engineer for Arrive Logistics, you will be responsible for building a purposeful, proactive, and sustainable approach to reliability based on core SRE principles and practices. Your role covers the entire life-cycle of a product: from helping engineering teams with architecture and delivery to on-call incident response and triage. You will work with tools and platforms like New Relic, Docker, Azure, and Kubernetes to help teams rapidly deliver code to production that aligns with our reliability goals. You’ll sit within the Engineering Organization supporting technology powering Arrive Logistics in the fast-paced freight industry.
Job Responsibility:
Create monitoring, alerting and dashboarding solutions that improve visibility into Arrive’s application performance and business metrics
Deliver features and fix bugs to ensure the reliability of systems, including supporting teams by contributing code to their back-end and front-end applications
Collaborate with others to architect and design production applications against critical challenges at the software and cloud infrastructure level
Perform root cause analysis and post-mortems with an eye towards future prevention
Create automation to ensure repeatability, eliminate toil, reduce mean time to detection and resolution
Partner with stakeholders across the organization to understand and drive requirements that take in all parties’ needs and reach optimal outcomes. Utilize knowledge of business needs and project requirements to assess benefit and risk analysis and advise on best course of action
Design CI/CD pipelines for applications and infrastructure
Produce high quality documentation and support tooling
Participate in on-call rotations and incident management
Requirements:
2+ years of experience in systems, software, platform, site reliability, or DevOps engineering
1+ years of experience building or operating cloud applications on a major provider such as Azure (preferred), AWS, or GCP
Capable of taking clear requirements and implementing solutions
Understanding of SLIs and SLOs as they relate to reliability
Experience with CI / CD tools such as Azure DevOps, Github Actions, or similar
Familiarity with cloud automation using Infrastructure as code tools like Terraform (preferred), Chef, or Puppet
Experience writing code in .NET, Java / Kotlin, Nodejs, or Python
Exposure to multiple types of datastores such as SQL Server, PostgreSQL, Redis, Cassandra, and similar
Understanding of on-call rotations and incident management, and ability to work an after hours on-call rotation
What we offer:
Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Invest in your future with our matching 401(k) program
Build relationships and find your home at Arrive through our Employee Resource Groups
Enjoy office wide engagement activities, team events, happy hours and more
Leave the suit and tie at home
our dress code is casual
Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown
Park your car for free on site
Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew
Sweat it out with the team at our onsite gym
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Take time to manage your physical and mental health – we offer company paid holidays, paid vacation time and wellness days
Receive 100% paid parental leave when you become a new parent
Get paid to work with your friends through our Referral Program
Get relocation assistance! If you are not local to the area, we offer relocation packages