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Site Reliability Engineer

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Amaris Consulting

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Location:
Thailand , Bangkok

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

ABOUT THE JOB Act as the Level 3 escalation point for complex application, network, and infrastructure issues. Monitor system performance and proactively identify root causes of slowness or downtime. Implement and enhance observability practices (logs, metrics, traces). Automate repetitive tasks to reduce manual effort and improve system reliability. Define, monitor, and improve SLAs, SLOs, and SLIs. Collaborate with architects and teams to improve CI/CD pipelines and deployment processes. Manage and support hybrid environments (AWS, Azure, and on-premise systems). Coordinate with cross-functional teams to ensure smooth operations and incident resolution.

Job Responsibility:

  • Act as the Level 3 escalation point for complex application, network, and infrastructure issues
  • Monitor system performance and proactively identify root causes of slowness or downtime
  • Implement and enhance observability practices (logs, metrics, traces)
  • Automate repetitive tasks to reduce manual effort and improve system reliability
  • Define, monitor, and improve SLAs, SLOs, and SLIs
  • Collaborate with architects and teams to improve CI/CD pipelines and deployment processes
  • Manage and support hybrid environments (AWS, Azure, and on-premise systems)
  • Coordinate with cross-functional teams to ensure smooth operations and incident resolution

Requirements:

  • 3–4 years of experience in Site Reliability Engineering, Cloud Infrastructure, or L3 Application Support
  • Strong experience with hybrid infrastructure (on-premise and AWS cloud)
  • Hands-on experience with monitoring and observability tools (Dynatrace, Datadog, AWS CloudWatch, CloudTrail)
  • Experience with logs, metrics, and distributed tracing concepts
  • Familiarity with load testing tools (e.g., k6 or similar)
  • Experience with scripting languages such as Python or Bash
  • Solid understanding of network/system monitoring and API integrations
  • Strong analytical and problem-solving skills, especially in identifying performance bottlenecks

Nice to have:

  • Experience with Azure environments is a plus
  • Professional proficiency in English is a plus
What we offer:
  • Global Diversity: Be part of an international team of 110+ nationalities
  • Trust and Growth: 70% of our leaders starting at entry-level
  • Continuous Learning: internal Academy and over 250 training modules
  • Vibrant Culture: afterworks, networking events
  • Meaningful Impact: CSR initiatives, including the WeCare Together program

Additional Information:

Job Posted:
April 12, 2026

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