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We’re looking for a Site Reliability Engineer to join our Cloud and Infrastructure team and help ensure the stable, secure and reliable operation of Gallagher’s global systems. This role focuses on core cloud and on-prem infrastructure, working across Azure, AWS, Windows, Linux and network environments. You’ll support the design, build and ongoing reliability of systems that underpin Gallagher’s global operations, with a strong emphasis on automation, monitoring, security and continuous improvement. Working closely with senior engineers and cross-functional teams, you’ll contribute to improving system resilience, supporting incident response, and embedding best-practice reliability and cloud security principles across the organisation.
Job Responsibility:
Supporting the design, implementation and maintenance of reliable, scalable systems
Configuring and improving monitoring, logging and alerting solutions
Participating in incident response, troubleshooting and post-incident reviews
Building and maintaining automation scripts to streamline deployments and operations
Assisting with capacity planning and performance analysis
Creating and maintaining runbooks, documentation and operational procedures
Working closely with development, infrastructure and operations teams
Ensuring systems are secure, compliant and aligned with Gallagher’s security standards
Requirements:
2–4 years’ experience in SRE, DevOps, systems or infrastructure engineering
Experience working with cloud platforms such as Azure and/or AWS
Proficiency in at least one scripting or programming language (e.g. Python, Bash, Go)
Experience with monitoring and logging tools (e.g. Prometheus, Grafana, ELK)
Strong troubleshooting, analytical and problem-solving skills
Clear communication skills and the ability to collaborate across teams
A proactive, automation-first mindset with a strong focus on security
Nice to have:
Exposure to ITIL fundamentals
Experience with SaaS platforms (e.g. Office 365, Intune)
Virtualisation (VMware, Hyper-V) and containerisation (Docker/Kubernetes)
Network monitoring tools and SSL certificate management
What we offer:
Flexible working arrangements and a hybrid model
Free parking, subsidised on-site café and great local eateries
Life & Disability Insurance
Boost App membership and Gallagher staff discounts
Professional development in a truly global organisation
Plenty of fun along the way – team events, guest speakers and social activities