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Site Reliability Engineer

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Dropbox

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IT - Software Development

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Job Description:

As a Corporate Site Reliability Engineer (SRE) at Dropbox, you will help lead the infrastructure strategy and technical direction of one of the most innovative technology companies globally. Successful candidates will possess a growth mindset, strong accountability and be passionate about designing, building, and securing scalable infrastructure services in a dynamic environment. You will drive improvement projects in automation and observability and effectively handle incidents that arise in a prompt but measured way. In this role, you'll serve as a technical lead of programs related to monitoring, metrics, alerting and reliability throughout the IT Services organization, and contribute to the evolution of our world-class infrastructure while ensuring utmost security and scalability.

Job Responsibility:

  • Ensure the reliability, scalability, and performance of Dropbox's infrastructure and services
  • Collaborate with cross-functional teams to develop and maintain best practices for monitoring, logging, and incident response
  • Build, Implement and maintain automations & infrastructure-as-code tooling, specifically Terraform, Ansible, and Github Actions as well as custom code platforms
  • Utilize container orchestration platforms, such as Kubernetes, Amazon ECS and Red Hat Openshift, to manage containers at scale
  • Manage and optimize monitoring and logging pipelines using tools like Datadog and Cribl LogStream
  • Drive improvement projects related to service health and visibility for our stakeholders, ranging from developers to business service owners to C-level
  • Develop and maintain custom tooling and automation scripts in Bash, Python and other scripting languages

Requirements:

  • 5+ years of experience in site reliability engineering or a similar engineering roles with hands-on coding experience
  • Strong knowledge of AWS services, including EC2, S3, RDS, R53, Lambda, and others
  • Strong knowledge of Linux administration, internals, filesystems, volume management and specific distro's such as Ubuntu, RHEL, DNS, DHCP
  • Experience with monitoring and logging tools, Datadog and logging pipeline tools such as Vector or Cribl LogStream
  • Experience driving one or more transformational programs related to metrics and observability
  • Experience with scripting in a higher level language (Python preferred)
  • Experience developing automation to solve infrastructure-related tasks with tools such as Chef/Ansible/Terraform
  • Experience with log analysis and building metrics, alerts and visuals from log data
  • Strong proficiency in infrastructure-as-code tools, such as Terraform
  • Strong Proficiency in Config Management tools specifically Ansible Automation Platform and Chef
  • Experience with containerization technologies, such as Docker, and container orchestration platforms like Kubernetes or Amazon ECS
  • Knowledge of LDAP, REST API's and current Auth
  • Familiarity with GitHub and Git-based workflows
  • Understanding of RDS databases and network security technologies, such as WAF
  • Strong problem-solving skills and the ability to work well in a fast-paced, collaborative environment
  • Excellent written and verbal communication skills

Nice to have:

  • Experience managing large-scale multi-cloud or hybrid infrastructure
  • Strong background in Infrastructure as Code (Terraform, Ansible) and GitOps workflows
  • Familiarity with Kubernetes, Docker, and serverless platforms
  • Proven track record improving observability, reliability, and incident response
  • Understanding of compliance and security frameworks (SOC2, ISO 27001, FedRAMP)
  • Experience implementing Zero Trust security and access models
What we offer:
  • Medical, Dental & Vision allowance
  • Retirement, Critical Illness, Life & Income Protection allowance
  • Business Travel Protection: Travel medical and accident insurance
  • Flexible PTO/Paid Time Off policy in addition to statutory holidays
  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
  • Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
  • Mental health and wellness benefits

Additional Information:

Job Posted:
January 25, 2026

Work Type:
Remote work
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