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We are looking for a Site Reliability Engineer for RGM to join our dynamic team. The Site Reliability Engineer (SRE) for RGM Team is responsible for enhancing the reliability, performance, and scalability of products with RGM and Customer Data Exchange Platform. This role emphasizes proactive incident analysis, automation, observability, and collaboration with cross-functional teams to ensure seamless customer experiences. As an SRE, you will work closely with product team, DevSecOps, and support teams to implement best practices in operational excellence, automation, and incident management within a complex, multi-cloud environment.
Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field
5+ years of experience in Site Reliability Engineering, DevOps, or IT operations with a focus on application reliability and observability
Hands-on experience with complex technology stacks: SAP S/4 (ideally with SAP BTP, Pricing) and/or Trade Promotion Management platforms (Xtel TPM preferred), system interfaces/APIs maintenance, EDI
Promo and revenue growth management processes understanding and experience, preferably in FMCG industry
Strong problem-solving skills and the ability to work under pressure during incidents
Excellent communication and collaboration skills, with the ability to coordinate across cross-functional teams
Fluent in English, with strong written and verbal communication skills
Nice to have:
Experience with automation and scripting (e.g., Python, PowerShell, or similar) for operational efficiency and incident response is an advantage
Knowledge of CI/CD pipelines and DevOps practices to streamline deployments and automate recovery processes