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Site Operations Manager

coates.com.au Logo

Coates

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Location:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Coates, we’re more than equipment hire — we’re about people, performance, and possibilities. As Site Operations Manager, you’ll take the lead in driving operational excellence, safety, and customer satisfaction across a network of branches. You’ll lead a diverse team of managers, technicians, and customer service professionals empowering them to deliver on revenue, customer experience, and fleet performance targets. This is a hands-on leadership role for someone who thrives in a fast-paced environment and knows how to get the best out of people and operations.

Job Responsibility:

  • Champion Coates’ Safety-First culture across every part of site operations
  • Drive operational, production and sales effectiveness to achieve revenue, fleet, and service goals
  • Lead, develop, and motivate a high-performing team of managers and frontline employees
  • Analyse performance data to identify growth opportunities and improve profitability
  • Ensure compliance with company standards, policies, and operational procedures
  • Build strong relationships with customers and represent Coates proudly in the market
  • Keep a close eye on fleet availability, maintenance, and service delivery to ensure customer needs are met — every time

Requirements:

  • Proven success in multi-site or complex branch operations management, ideally in equipment hire, industrial or asset services
  • A track record of driving safety culture and operational excellence
  • Strong commercial acumen with the ability to analyse performance and identify opportunities for growth
  • Exceptional leadership and communication skills — you inspire people to perform
  • A customer-first mindset and commitment to continuous improvement
What we offer:
  • Development and career progression pathways
  • Access to our employee discounts, benefits and wellbeing program
  • Purchased additional leave program
  • Novated leasing and salary sacrifice
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme
  • Volunteering opportunities through the Coates Foundation

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
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