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Site Operations Associate

United Arab Emirates, Dubai · Job Posted March 21, 2026
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Job Description

Deliveroo Editions brings the best of the local food scene to customers everywhere via bespoke delivery-only kitchens. As an Operations Associate, you’ll work with the Site Manager, Assistant Manager, and restaurant partners to ensure smooth day-to-day site operations—including maintaining kitchens, meeting health, safety, and hygiene standards, managing stock, supporting dine-in areas, and enhancing both kitchen and site efficiency.

Job Responsibility

  • Ensure the site remains fully operational at all times
  • Support Head Chefs in maximizing operational efficiency
  • Liaise with restaurant account management and rider operations teams to drive overall site performance
  • Lead on-site training, development, and career progression initiatives
  • Oversee all site logistics
  • Effectively handle conflict, operational, and logistical challenges
  • Maintain a calm and solution-focused approach under pressure

Requirements

  • Minimum of 2-3 years’ experience in a fast-paced hospitality environment, such as contract catering, operations, events, or restaurants
  • Willingness to work shifts, including weeknights and weekends
  • Physically demanding role
  • Confident and friendly in guest-facing situations, with experience in a Front of House environment within dine-in areas
  • Possess a can-do, resilient mindset and a strong desire to grow
  • Fluency in English is required

What we offer

  • Support with your visa and work permit process
  • Paternity and maternity benefits
  • Excellent learning and development opportunities
  • Regular social events
  • Comprehensive medical insurance
  • Access to Headspace, a meditation and wellbeing app
  • Access to our Employee Assistance Plan
  • Life Insurance
  • 25 days annual leave
  • One day of paid leave per year to volunteer
  • Flight ticket allowance for expatriate employees
  • Free Deliveroo Plus
  • Breakfast, snacks and drinks available in our office
  • Twice monthly lunch allowance
  • Some roles may be eligible for share awards
  • Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support

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