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As our Site Merchandising Manager, you will act as the business owner for the overall strategy and operations of Psycho Bunny’s website. Reporting to the Director of eCommerce, you will drive the flawless and accurate execution of all online product launches and product enrichment processes. By blending a deep love of product and shopping psychology with technical insights, you will drive optimization by enhancing site search, categorization, and personalization. Join us in this highly collaborative role and play a direct role in ensuring our site continuously delivers an accurate, sophisticated, and seamless customer shopping experience!
Job Responsibility:
Own the Online Product Launch process, ensuring the accuracy and timeliness of all product listings and content enrichment
Lead the implementation of both manual and algorithmic merchandising strategies (Site Search, Sort Order) to feature key products and drive conversion
Drive the optimization of product data and site navigation structure based on SEO considerations and consumer shopping behavior
Manage the implementation of all online promotions and oversee the development of legal copy supporting both online and store promotions
Monitor consumer journey and shopping behavior to drive reporting on website performance, providing data-driven input into pre-season buying and product requirements
Coach and manage the site merchandising team, overseeing day-to-day prioritization and ensuring high-quality, on-time execution
Manage marketplaces and social shops, ensuring an engaging and seamless shopping experience
Contribute to a 'Test and Learn' culture, optimize reporting formats, and monitor the competitive landscape for industry best practices
Requirements:
Minimum of five (5) years in eCommerce merchandising or a related field
Two (2) years of leadership/people management experience
Strong analytical and data interpretation skills with experience in financial/data modeling
Experience with analytics and reporting tools (e.g., Google Analytics 4 or PowerBI)
Experience with Shopify
Strong understanding of site merchandising SEO best practices
Strong interest and understanding of online shopping behavior
Keen eye for detail
Highly organized
Strong communication and collaboration skills
Nice to have:
Experience working with Apparel Retailers or Brands
Experience with A/B testing and personalization strategies
Bilingualism in English and French (and/or Spanish)
What we offer:
Group RRSP/DPSP plan with generous company match
Comprehensive group Insurance coverage, including health, dental, vision
Three (3) weeks of vacation
Six (6) wellness days
Birthday off
On-site gym
On-site cafeteria / bistro with subsidized meals, including breakfast and lunch