Site Merchandiser - Surface Asia

• Partners with Business Groups, Product Marketing, and Business Planning teams to identify product, go-to-market (GTM), and launch priorities
• customer segmentation
• and promotional strategies that drive revenue growth through customer engagement and monetization for Surface products across business areas
• Creates and optimizes web customer journeys to maximize learning and buying for our customers
• Provides regular reporting and insights derived from analysis of core business key performance indicators (KPIs) and customer metrics
• Applies knowledge of customer segments and competitive offerings to identify opportunities to strengthen the value proposition
• Coordinates Surface digital store updates with the ASIA Digital Stores team, site merchandising peers, and key stakeholders
• Plans and executes Surface promotions on the storefront
• Understands how to build and run statistically significant experiments to derive validated answers
• Use of personalization and targeting schemas and tools to create customer experiences tailored to our customers and their needs
• Strong project management, knows how to manage time and get things done in a fast-paced atmosphere
• Collaboration with UX design and engineering teams in building requirements to enable great customer experiences

• 5+ years experience in ecommerce site merchandising or ecommerce business related roles
• OR Bachelor's Degree in Business, Marketing, Economics, Communications, Social Science, Computer Science, Information Technology, or related field AND 3+ years experience in ecommerce site merchandising or ecommerce business-related roles
• OR Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 2+ year(s) experience in commerce site merchandising or ecommerce business-related roles
• Experience planning, executing, measuring, and optimizing e-commerce site merchandising
• Ability to design customer experiences that drive revenue
• Solid hands-on experience with Adobe Analytics (or similar tools) and Contentsquare (or similar tools)
• Ability to turn data into storytelling and actionable insights
• Experience in Site Usability, A/B Testing, Personalization and Optimization
• Ability to partner effectively with cross-functional stakeholders across large multinational organizations
• Solid organizational and project management skills, attention to detail, and ability to execute flawlessly
• Demonstrated understanding of the e-commerce landscape across ASIA (Australia and New Zealand, Japan, Singapore, Southeast Asia, India, Korea, and China)
• Fluency in English, both written and verbal

Proficiency in one or more Asian languages (including Japanese, Mandarin Chinese, or Korean)