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As the Site Manager, you will be the key operational leader and the primary point of contact for our client on-site. You will be fully accountable for the end-to-end delivery of all building maintenance services, ensuring optimal performance, compliance, and budget adherence.
Job Responsibility:
Serve as the lead client liaison, building and nurturing a strong, trusted partnership
Proactively manage client expectations, address concerns, and ensure all contractual obligations and service level agreements (SLAs) are consistently met and exceeded
Conduct regular client meetings, provide comprehensive performance reports, and identify opportunities for service enhancement or value creation
Take full accountability for the safe, efficient, and compliant operation and maintenance of all building services (M&E, fabric, soft services interface) on-site
Oversee the execution of all planned preventative maintenance (PPM) schedules, reactive works, and minor projects, ensuring timely completion and adherence to quality standards
Develop and implement site-specific operational procedures and emergency response plans
Lead, manage, recruit, train, and develop a high-performing on-site team of engineers and facilities operatives
Conduct performance reviews, set objectives, and foster a culture of excellence, accountability, and continuous professional development
Manage team rotas, holiday leave, and emergency call-out arrangements to ensure robust site coverage
Manage the site's operational budget, ensuring cost control, efficient resource allocation, and identifying opportunities for cost savings and profitability
Oversee the procurement of materials, services, and sub-contractors, ensuring best value and compliance with company policies
Ensure strict adherence to all relevant statutory regulations, British Standards, Health Technical Memoranda (HTMs - if applicable), and company Health & Safety policies
Be accountable for all aspects of health and safety on site, including risk assessments, method statements (RAMS), Permit-to-Work systems, and ensuring a zero-harm environment
Prepare for and lead site audits (internal and external)
Select, onboard, and manage external specialist contractors, ensuring their performance, compliance, and integration with site operations
Requirements:
ability to follow job and safety instructions
assembling furniture
assigning engineers
assisting contracts manager
attend client meetings
boilers
budgets/ wip management
building services
building maintenance
carpentry
carry out reports
changing lamps
client liaison
cleaning skills
closing down jobs
commercial
compliance
concept 500
concept evolution
contractor management
dealing with client and sub contractors
door closers
electrical maintenance
emergency lighting
fire alarms
general administration
geneva
hanging doors
hanging pictures/ noticeboards
h&s
kpi's
maintaining critical plant
maintenance schedules
manage ppm schedule
maximo
mechanical maintenance
office moves
organise sub contract labour
organise permits
organise labour and the procurement of materials and parts