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Site Manager

https://feverup.com/fe Logo

Fever

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Location:
Portugal, Lisbon

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Experience Site Manager role is responsible for end-to-end management of our experience site in Lisbon, which will feature unique experiences housed within the same venue. You will be the business owner and accountable for ensuring world class operational execution, exceptional customer service, and financial efficiency.

Job Responsibility:

  • Lead day-to-day operations of the venue
  • Manage, schedule, and delegate responsibilities to on-site staff
  • Run different sessions themselves during the week
  • Ensure all experiences run smoothly and on time
  • Maintain show elements, equipment, and facility cleanliness
  • Coordinate and manage end-to-end execution of corporate and private events
  • Implement and uphold safety procedures
  • Oversee compliance with all local regulations
  • Complete detailed daily show reports
  • Prepare and deliver performance and budget reports
  • Oversee inventory control
  • Develop and implement programming ideas to drive attendance
  • Oversee group bookings
  • Maintain customer-first culture
  • Monitor and improve customer satisfaction
  • Collaborate on promotional initiatives and partnerships
  • Act as public face of the venue

Requirements:

  • 5+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry
  • Fluent Portuguese
  • Understanding of budgeting and controlling expenses and retail operations
  • Leadership and management skills
  • Excellent planning and organizational skills
  • Friendly, energetic, and enthusiastic personality
  • Comfortable with technology and basic troubleshooting
  • Ability to problem-solve and think quickly on your feet
  • Ability to stand for extended periods of time
  • Reliable transportation
  • Flexible schedule (evenings, weekends, and holidays)
  • Proficiency in Google Suite
  • Strong commitment to equity, diversity, inclusion and accessibility

Nice to have:

  • English language proficiency
  • Knowledge of live entertainment
  • Passion for the brand
  • Live events and/or theme park experience

Additional Information:

Job Posted:
August 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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