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Site Manager

tcfm.co.uk Logo

TC Facilities Management

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Location:
United Kingdom , Bristol

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Category:
-

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Contract Type:
Not provided

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Salary:

40000.00 - 45000.00 GBP / Year
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Job Description:

A new exciting opportunity has arisen for a full-time site manager to join our growing team, a leading Facilities Management company working with a prestigious client. This will be a full-time role working 40 hours per week across a 5 out of 7 working patterns (including evenings and weekends) where flexibility is vital to be successful within this role.

Job Responsibility:

  • Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service
  • Manage onsite FM projects specific as agreed with the Project Team
  • Provide a key interface between on-site client and the contracted service providers on a day-to-day basis
  • Monitor and report service level agreements and key performance indicators internal and external
  • Monitor supply partners service delivery and customer interface on a day-to-day basis
  • Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels
  • Provide continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement
  • Own and manage departmental audits, statutory compliance plans to achieve and maintain legal status
  • Develop and maintain relationship with the customer to ensure expectations are met whilst working within defined specifications
  • Manage all employee relations issues in accordance with company HR policies and in consultation with an HR representative, recognising and valuing diversity in all cases
  • Train and induct all colleagues in their role, the standards expected and company policies, procedures and guidelines
  • Ensure all colleagues are trained in, and adhere to relevant Health, Safety and COSHH policies and procedures
  • Respond appropriately to emergencies or urgent issues as they arise
  • Maintain and develop customer relationships
  • Make decisions based on the impact to ongoing customer relationships
  • Overcome obstacles to achieve customer expectations
  • Take account of customers’ needs when prioritising and adapt accordingly
  • Use initiative to overcome obstacles
  • Improve performance by setting and reviewing standards
  • Coach others to ensure they meet their objectives
  • Address performance issues quickly and constructively
  • Build respectful and professional working relationships
  • Work effectively across different regions and departments
  • Share best practice throughout whole team
  • Celebrate team/individual success
  • Negotiate and influence using logical argument
  • Adapt communication style/language to a situation/audience
  • Acknowledges the values and options of others in conversations
  • Respond flexibly and quickly to changing circumstances
  • Propose and develop new methods and approaches
  • Support others through change

Requirements:

  • Proven track record within soft services facilities management within large distribution centres or large space cleaning
  • Clear understanding of the soft services infrastructure and its functionality to the client
  • Ability to lead a large janitorial team delivering the highest compliance of hygiene and all health and safety routines
  • Strategic leadership skills including resilience, collaboration, empathy, motivation
  • Ability to adapt communication skills to suit the needs of your team and the customer
  • Robust plan to deliver cost and efficiency improvements while maintaining stringent health and safety and COSHH legislation
  • Proactive communication with site colleagues, both written and verbal
  • Effective and efficient management of colleague relations
  • Ability to understand and dissect key data to deliver KPI’s
  • Previous or present experience of managing large teams
What we offer:
  • Opportunity to grow, develop and refine your leadership skills
  • Opportunity to be recognised and make a difference within a large FM company

Additional Information:

Job Posted:
January 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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