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We have an exciting opportunity for an experienced Site Manager for Kingston to lead operations at one of our Learning and Lifestyle centres within the Home & Community Division. Our Learning and Lifestyle centres support people with disability to connect, learn and explore their communities. Through exciting programming these centres create opportunities for people to grow their skills, build meaningful friends and enjoy a welcoming space to be themselves. This key role involves not only overseeing operations but also guiding and motivating a dedicated team. We are looking for the right person who will thrive on the opportunity to make a lasting impact in the Logan community, foster growth in a high demand region and maintain a high quality, person centred and vibrant service.
Job Responsibility:
End-to-end management of a community site, ensuring a person-centred approach to supports, personalised planning and development for all people with disability
Developing a team environment where employees can identify and solve problems to ensure the personalised planning process translates into action, whilst ensuring sustainable, profitable and a customer-centric service delivery experience
Ensuring team members are fully trained and aware of individual client requirements
Supervising a team on rotating roster cycles to maintain effective site operations and mitigate operational challenges
Promoting Endeavour Foundation’s full suite of service offerings and explore effective customer engagement strategies via focus groups, improved area committee liaison, and data interpretation
Developing, implement, and review, person centred agreements and products for new and existing individuals
Ensure a sustainable business model
Requirements:
Qualifications in Human Services or a related field, or extensive relevant industry experience
Experience with successfully managing site-based services within a related industry, such as the Disability Sector, and experience within Community services support for people with a disability
Demonstrated experience in coaching individuals to provide person centred supports, including to people with complex requirements to achieve set outcomes and desired behaviours within the workplace
Demonstrated knowledge and understanding of the National Standards Disability Services, Quality & Safeguarding Framework, disability services provision and NDIS
Interpersonal and communication skills required to grow relationships with team members and stakeholders and lead through adversity
What we offer:
Salary Packaging Benefits! Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
Training is provided with local offices and managers
Employee Assistance Program
Discounts on Corporate Private Health Insurance Plans, whitegoods, and appliances