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Meta is seeking an experienced Data Center Site Logistics Operations Lead in support of data center logistics operations. This Lead will be responsible for working closely with the unique on-site program managers in their respective partner organization supporting logistics operations. This position will possess influence on IBOS (Infrastructure Business Operations Support) strategy and inputs while working closely with other IBOS teams. The Site Logistics Operations Lead will work closely with stakeholders across the entire Data Center ecosystem, internal and external. This role will take the lead in implementing consistent, repeatable, and scalable processes with associated analytics across the operation. Additionally, this individual will maintain consistency of inventories in the widely distributed network of data center locations supporting Meta. This is a highly visible position which requires understanding of logistics processes and systems, financial cost analysis, and experience with data analysis and project management.
Job Responsibility:
Lead Site Logistics Operations through project assignment, resource alignment, and prioritization, while coordinating with IBOS manager
Supervise logistics operations at assigned data center site to ensure operations are performed within the IBOS 4S standards (Safety, Security, SOX compliance, Stakeholders)
Serve as the main point of contact for the IBOS team at their respective data center, partnering with cross-functional teams and driving the Circle of Leadership discussion from IBOS
Facilitate an environment allowing Logistics Operations Specialists to conduct all day-to-day aspects of material movement including: shipping and receiving, inventory management, and cycle counting of all consigned and Meta-owned inventory throughout the region
Supervise and monitor third party logistics team performance at respective data center
Ensure production and monthly audits are in compliance with all SLA requirements, ensuring all inventory controls across the data center
Assess month- and quarter-end DC Asset Audit requirements ensuring appropriate financial reporting across the region
Monitor inventory reconciliation processes to identify risk, manage obsolescence, and reserve appropriately
Manage suppliers, materials, and inventory in a manner consistent with the requirements of Meta
Manage and develop ongoing metrics and KPIs to measure site logistics performance and escalate concerns appropriately
Work closely with all stakeholder teams across the site to understand business requirements, implement new processes, and contribute to ongoing process improvements
Resolve site issues and coordinate appropriate escalation
Actively monitor operations dashboards and index reports to drive improvement
Lead site IBOS analysts such that they can run daily operations and site projects with minimal direction
Implement creative ideas keeping IBOS operating costs to a minimum
Gather and analyze feedback from their data center regarding needed changes/improvements/revamps of proposed and existing tools, processes, workflows
Partner with Environmental Health and Safety to guarantee compliance with all Federal, State, and Local safety requirements
Partner with other Site Logistics Operations Leads within IBOS to share best practices and influence operations across the fleet to drive continuous improvement and efficiency efforts
Utilize reporting and other forms of data to gauge performance of the logistics team
Identify waste in order to streamline processes and reduce excess materials
Strive to refine and develop all logistics processes aligning with best practices and other analytical positions
10% travel required
Requirements:
Bachelor’s degree in supply chain, operations management, business management and/or any other related field, or equivalent work experience
10+ years experience in data center logistics, production IT or similar environment
10+ years experience in business analysis/program management
Experience in as-is/to-be business process mapping, gap analysis, requirements elicitation and data analysis
Experienced in cross-functional collaboration across multiple teams
Experience working independently and managing time
Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting)
Communication, problem-solving, and interpersonal experience
Knowledge in Supply Chain process from Procure-to-Pay
Nice to have:
Understanding of a start-up environment
Adaptive learner, positive attitude, and focused on customer service