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Site Excellence Lead

United Kingdom, Hamilton · Job Posted January 21, 2026
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Job Description

We are now recruiting for a Site Excellence Lead to join our team at our Lightbody site in Hamilton. 135 years of craft baking skills lie behind the quality of the special branded cakes, sweet snacks and slices we produce in Hamilton and 55 million products are produced each year. Lightbody’s is the UK’s largest supplier of celebration cakes to UK retailers, with Disney, Mars, Universal and Thorntons all within the portfolio of branded cakes made under licence. We also make a variety of supermarkets’ well-loved own-label cakes and in-store bakery bites. To be successful in this role you will be a confident and collaborative leader who motivates others through a clear vision and strong engagement. As a strategic thinker with robust analytical skills, you’ll be committed to data-driven decision-making, balancing the demands of short-term performance with the pursuit of long-term improvement goals. Thriving in dynamic environments, you will be adaptable and responsive to evolving business needs. Are you passionate about driving change, unlocking potential, and making processes better every day? We’re looking for a proactive Excellence Lead to champion continuous improvement and lead site-wide Operational Excellence initiatives across our manufacturing and support functions.

Job Responsibility

  • Lead and deliver group-standardised Lean, Excellence, and Practical Process Improvement (PPI) training
  • Design and deliver targeted workshops to upskill teams and embed sustainable CI behaviours
  • Deploy standard tiered meeting structures and champion group standards across all site functions
  • Drive operational excellence by leading and facilitating Lean and CI projects that improve efficiency across labour, materials, and overheads
  • Identify opportunities for improvement using Lean principles, supported by data and BI systems
  • Embed a high-performance, decision-making culture at all levels of the organisation
  • Play a key role in the deployment of MARA, Finsbury’s management system
  • Work with Engineering and Operations to support the implementation and long-term sustainability of Asset Care (TPM)
  • Contribute to process standardisation by supporting the implementation of “Process Blueprint” (Leader Standard Work)
  • Champion cultural change by challenging waste, promoting value-adding interventions, and ensuring best practices are captured, shared, and consistently applied
  • Lead structured problem-solving sessions, facilitate CI workshops, and act as a visible change agent
  • Prepare and present OBP updates and progress reports to senior stakeholders and business forums
  • Drive improvements across safety, quality, service, cost, and people metrics
  • Manage CI projects from initiation through to compliant, on-time, and on-budget delivery
  • Promote and maintain strong internal and external relationships that support operational excellence
  • Actively model FFG’s core values and behaviours, championing a culture of continuous improvement

Requirements

  • Minimum 2+ years’ experience in a leadership role within manufacturing
  • Proven track record in change management and delivering sustainable improvement
  • Strong influencing, communication, and interpersonal skills
  • Ability to interpret data and drive data-led decision-making
  • Highly organised, proactive, and adaptable to changing business needs

Nice to have

  • CI/Lean qualifications (e.g., Green/Black Belt)
  • Experience with TRACC or similar CI platforms
  • Background in food manufacturing or FMCG
  • Familiarity with bakery processes and Six Sigma/SPC techniques

What we offer

  • Enhanced Maternity & Paternity Leave
  • Enhanced Pension Scheme
  • Death in Service Benefit
  • Free Employee Assistance Programme (open to colleagues and their families)
  • Retail discounts accessible via our Benefits Hub platform
  • Company shop available at sites (heavily discounted, yummy products)
  • Refer a Friend Scheme (up to £300 per referral – t&cs dependent)
  • Employee Recognition Awards
  • Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course)

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