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Parexel Logo Parexel · Research and Development

Site Care Partner Lead CRA

United States · Job Posted March 25, 2026
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Job Description

As a Clinical Research Associate (CRA) at Parexel, you act as an integral part to get treatments to patients sooner. Our CRAs' priority is the safety and well-being of the patients. As you travel to investigator sites and perform your monitoring duties, we encourage you to be inquisitive, take accountability, build relationships, and act with integrity. Join a team with a wide variety of experiences and knowledge, and work on global projects within a broad scope of therapeutic areas. We’re looking for people who want to grow personally and professionally and support their colleagues globally and cross-functionally. The Site Care Partner is a crucial liaison for investigative sites throughout a study's lifecycle, responsible for site start-up, activation, relationship management, recruitment, and quality assurance. This role also contributes to site selection, provides local intelligence, ensures site support, resolves issues, and collaborates with various functions to optimize communication, maintain site quality and patient safety utilizing data analytics to identify and mitigate risks.

Job Responsibility

  • Site start-up and activation
  • Deploys client site strategies by qualifying and activating assigned sites
  • Supports processes to optimize country & site selection activities
  • Collaborates with key stakeholders providing country/regional level input to country outreach surveys
  • Maintains a knowledge of assigned protocols
  • Conducts study start-up activities at the site level
  • Ensures all the site initiation activity including training per site activation checklist
  • Supports country specific ICF review and deployment up to Site Activation
  • Ensures follow up activities’ completion post Site qualification visit and SIV
  • Partners with Clinical Research Associate (CRA) to ensure site monitoring readiness
  • Responsible for relationship building and operational quality of the site
  • Responsible for establishing and maintaining relationships with Site Organizations and Strategic Partners
  • Provides study support on escalated site issues related to study delivery
  • Ensures the strategy and approach for Investigational Product (IP) and ancillary supplies for sites and country requirement
  • Accountable for effective site recruitment planning and delivery
  • Partners with local Regulatory authorities and Study Start up teams to ensure timely completion on country / local registry
  • Intelligence gathering
  • Provides input into site recommendations via intimate understanding of country/region, sites, processes and practices
  • Provides support to study management to define local requirements for the importation/exportation processes
  • Study conduct and close-out
  • Reviews Site Reports and related issues
  • Assures quality and consistency in the delivery of monitoring
  • Supports the CRA to develop positive Investigator relationships
  • Compliance with Parexel standards
  • Complies with required training curriculum
  • Completes timesheets accurately as required
  • Submits expense reports as required
  • Updates CV as required
  • Maintains a working knowledge of and complies with Parexel processes, ICH-GCPs, and other applicable requirements

Requirements

  • Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements
  • Good computer skills and ability to embrace new technologies
  • Good communication, presentation, and interpersonal skills
  • Ability to manage required travel
  • Demonstrated networking and relationship building skills
  • Demonstrated ability to manage cross functional relationships
  • Ability to communicate effectively with internal & external stakeholders
  • Ability to adapt to changing technologies and processes
  • Knowledge of country requirements for GCP
  • Effectively overcoming barriers during implementation of new processes and systems
  • Identifies and builds effective relationships with investigator site staff and other stakeholders
  • Effective verbal and written communication skills
  • Able to manage escalated site issues
  • Demonstrated experience in site management with prior experience as a CRA in Oncology
  • Demonstrated experience in start-up activities through site activation
  • Demonstrated experience in conduct and close out activities
  • Demonstrated knowledge of quality and regulatory requirements in applicable countries
  • Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years’ experience)
  • Proficiency in local language preferred
  • English is required

What we offer

  • Patient-focused in everything we do
  • Supportive and inclusive environment
  • Career growth and development
  • Flexible work arrangements
  • Diverse therapeutic areas and project exposure
  • Advanced Technology
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