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Our client runs a successful and innovative group of financial services companies offering a unique combination of services for pension schemes, employers, private clients, Lloyd's insurers and institutions. They aim to maintain a high-quality administration service both in the Pension Accumulation and Decumulation phases, delivering exceptional service and support to a vast array of clients. They are now looking to bring in a Section Head to process all aspect of bespoke SIPP and SSAS administration, in a professional and team orientated manner. You will act as technical support to the team, SIPP and SSAS clients and financial advisers along with having line management responsibilities of a team of administrators of varying grades and levels of experience. This role will also support the CEO with the development of client centric processes and procedures which drive efficiency and consistent high standards of service.
Job Responsibility:
Line management responsibilities to a team of administrators, including providing technical support and guidance, perform appraisals and one to ones
Provide individual and team technical and administration training
Assisting the team in providing quality and efficient service to all clients when processing new business and ongoing servicing to deliver fair outcomes
Inputting client data when setting up new plans or schemes and maintaining the data throughout the lifetime of the lifecycle
Setting up of designated bank accounts with Bank of Scotland via the iSite platform
Accurate and timely crystallising of pension benefits and making pension commencement lump sum and/or income payments
Recognising the various transitional protections that can apply to a plan and ensuring that the correct Lifetime Allowance is applied when benefits are crystallised
Reporting and arranging settlement of Lifetime Allowance charges via HMRC's online services
Creating contributions and issuing Contribution Payment Certificates
Processing paperwork in relation to transfers in from both defined benefit and money purchase schemes and cash and in-specie transfers out, ensuring appropriate checks are made of the receiving scheme before assets or cash funds are released
Creating payments using the Bank of Scotland's iSite and Corporate Online systems
Requirements:
A highly technical individual, with extensive administration experience within the SIPP and/or SSAS industry
Previous line management/leadership experience
Experience of having worked within an independent trustee environment an advantage
Full Microsoft suite experience
Familiarisation of Delta's Platinum and Report~Pro, Bank of Scotland's iSite and Corporate Banking, Online platform/banking systems, SharePoint and volume by Watermark Technologies would be beneficial
Nice to have:
Experience of having worked within an independent trustee environment
Familiarisation of Delta's Platinum and Report~Pro, Bank of Scotland's iSite and Corporate Banking, Online platform/banking systems, SharePoint and volume by Watermark Technologies
What we offer:
Private Medical Insurance
Competitive Company Pension Scheme
Life Assurance Scheme
Group Income Protection
Private Dental Insurance
Cycle to work scheme
Electrical vehicle salary sacrifice
Gym membership
25 days holiday as standard with the option to purchase more