Siebel Application Support Specialist Job at Inetum (Bucharest)

Specialist, Applications

The Applications Specialist is responsible for overseeing the day-to-day adminis...

Location

United States , Miami

Salary:

Not provided

Carnival Cruises

Expiration Date

Until further notice

Requirements

Associate's Degree - Information Technology or related field
Minimum 1 year of application process flows experience or similar position
Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams) and other relevant technologies essential for this role
Experience with SQL, SAS, Siebel CRM
Industry Knowledge: Basic knowledge and understanding of the fundamental concepts, processes, trends and terminology related to database analysis.
Analytical and Problem-Solving: Good business judgment, troubleshooting, analysis, problem-solving, and decision-making skills
Communication: Good verbal and written communication skills for engaging with stakeholders and explaining concepts to both technical and non-technical stakeholders.
Prioritization: Ability to identify, prioritize, and articulate initiatives.
Cross-Functional Collaboration: Ability to work independently and with diverse teams to build consensus and achieve common goals.
Compliance and Legal: Comprehensive understanding of company policies and procedures, relevant laws, regulations, and compliance requirements.

Job Responsibility

Manage and respond to the Siebel Support inbox in an efficient and timely manner. Identifying, documenting, and resolving technical issues with system functionality, including advanced complex issues such as phone connectivity issues. Lead investigations, transfers, and ownership, managing CRM process flows, managing data conversion and technical inquiries.
Assist with User Acceptance Testing for monthly deployments by testing defects and enhancements and promoting these cases to a production environment.
Manage administrative tasks to support database applications used within the Contact Center including Siebel, CTI (Computer Telephony Integration), Eloqua, Webex Engage, Oracle Right Now, and Carnival Dash. Support with Siebel application by executing database transfers, initiating transfers for training purposes, and dismantling databases upon separation or promotion.
Assist with Siebel training initiatives or presentations as needed.

What we offer

Health Benefits: Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits: 401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year
director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

Fulltime

Senior Systems Testing/QA Specialist

We are seeking a Senior Systems Testing/QA Specialist with over 8 years of exper...

Location

Canada , North York

Salary:

Not provided

Randstad

Expiration Date

April 03, 2026

Requirements

8+ years of professional experience as a Software QA Tester
5+ years of experience testing Commercial Off-the-Shelf applications
Proven experience testing Siebel CRM
Hands-on experience testing Adobe Experience Manager (AEM)
Proficiency with Jira or Azure DevOps
Ability to write SQL queries, understand data models, and interpret Java or JavaScript code for automation purposes
Strong understanding of both Agile and Waterfall project management frameworks and the full SDLC
Knowledge of AODA standards and regulations for web application testing

Job Responsibility

Provide expert advice on testing strategies, selecting appropriate tools, and identifying resources for large-scale projects
Create comprehensive test plans, test cases, and manual/automated test scripts for functional, non-functional, and integration testing
Lead testing efforts for Oracle Siebel CRM and Adobe Experience Manager (AEM), including the validation of specialized modules
Manage the end-to-end defect life cycle using tools like Jira or Azure DevOps, ensuring all issues are documented, tracked, and resolved
Support business stakeholders through User Acceptance Testing, providing technical guidance and validating that system behavior meets business requirements
Organize and execute specialized tests, including stress, load, and performance testing, to ensure system scalability
Participate in all phases of the SDLC, from initial analysis and design through to implementation and ongoing support

What we offer

Specialized Technical Scope: Gain experience with high-level Siebel modules, Partner Portals, and Campaign Management
Career Growth: Lead testing efforts for complex, multi-platform systems in a senior-level advisory capacity
Automation Exposure: Opportunity to work with GUI and API automation tools in an enterprise environment

New

Enterprise Account Manager

Enterprise Account Manager. This role has been designed as ‘’Onsite’ with an exp...

Location

Brazil , Barueri

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor’s degree / directly related previous work experience
Demonstrated achievement of progressively higher quota, diversity of business customer, and higher level customer interface
Extensive selling experience within industry and on similar products
Typically 8-12 years of advanced sales experience
Project management skills required
2-3 years of product sales in the desired specialty
Is considered an expert in knowledge of products, solution or service offerings as well as competitor’s offerings to be able to sell large solutions
Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling
Understands and applies program/project management methods and processes to define, plan, cost, resource, track and ensure successful pursuit
Understands the role of IT within area of specialization and how the company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities

Job Responsibility

Responsible for creating and driving their sales pipeline. Capture leads outside of specialization and use closed-loop lead management to ensure assignment and follow- up by others
Maintains knowledge of competitors in account to strategically position the company’s products and services better
Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit
Provide support to Account managers and provide input regarding business development and solution expertise
Development of quota objectives and future direction for defined product category
Some specialists also responsible for selling outsourcing deals
Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for mid-to-large accounts, by developing a core understanding of the unique business needs of the client within their industry
May invest time working with and leveraging external partners to deliver sale
For Services Consultants: Focus on growing contractual renewals for mid-to-large accounts with more complexity, to higher- total contract-value renewals
Directs or coordinates supporting sales activities

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Account Executive

Sales Specialists & Consultants are product, services, software or solution spec...

Location

United States , Texas

Salary:

210500.00 - 495000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree
Demonstrated achievement of progressively higher quota diversity of business customer, and higher level customer interface
Prior selling experience includes multiple, diverse set of selling responsibilities
Viewed as expert in given field by company and customer
Considered a mentor of selling strategy, including designing strategy
10+ years of cloud sales experience
Is considered a master in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large, complex solutions
Know strengths and weaknesses of key competitors in account and how to leverage this knowledge in the account
Uses expertise specialty, consultative solution selling and business development skills to align the client's business needs with solution
In-depth knowledge of client's business, organizational structure, business processes and financial structure

Job Responsibility

Develops long term sales pipeline to increase the company's market share in specialized area
Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area
Provide support to the Account managers
Set direction for business development and solution replication
Creates and grows reference customers
Sell complex products or solutions to customers on a partnership basis
May act as a dedicated resource to a few strategic accounts
Services specialists may also be responsible for selling small outsourcing deals
Focus on growing contractual renewals for large accounts with more complexity, to higher- total contract-value renewals
Establish a professional, working, and consultative relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

New

APJ Secure SP RSM Network Security and SASE

The APJ Secure SP RSM Network Security and SASE is a key role and is a dedicated...

Location

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor’s degree
Advanced University or MBA preferred
Directly related previous work experience
Demonstrated achievement of progressively higher quota diversity of business customer, and higher level customer interface
Prior selling experience includes multiple, diverse set of selling responsibilities
Viewed as expert in given field by company and customer
Considered a mentor of selling strategy, including designing strategy
Typically 12+ years of related sales experience
3-5 years’ experience Project management skills required
Is considered a master in knowledge of products, solution or service offerings as well as competitor’s offerings to be able to sell large, complex solutions

Job Responsibility

Develops long term sales pipeline to increase the company’s market share in specialized area
Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area
Provide support to the Account managers
Set direction for business development and solution replication
Creates and grows reference customers
Sell complex products or solutions to customers on a partnership basis
May act as a dedicated resource to a few strategic accounts
Services specialists may also be responsible for selling small outsourcing deals
For Services Consultants: Focus on growing contractual renewals for large accounts with more complexity, to higher- total contract-value renewals
Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

NA Compute Solutions Sales Specialist

Sales Specialists & Consultants are product, services, software or solution spec...

Location

United States , All

Salary:

216000.00 - 507000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or bachelor's degree
Advanced University or MBA preferred
Directly related previous work experience
Demonstrated achievement of progressively higher quota diversity of business customer, and higher-level customer interface
Prior selling experience includes multiple, diverse set of selling responsibilities
Viewed as expert in given field by company and customer
Considered a mentor of selling strategy, including designing strategy
Typically, 12+ years of related sales experience
Project management skills required
Is considered a master in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large, complex solutions

Job Responsibility

Develops long term sales pipeline to increase the company's market share in specialized area
Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area
Provide support to the Account managers
Set direction for business development and solution replication
Creates and grows reference customers
Sell complex products or solutions to customers on a partnership basis
May act as a dedicated resource to a few strategic accounts
Services specialists may also be responsible for selling small outsourcing deals
For Services Consultants: Focus on growing contractual renewals for large accounts with more complexity, to higher- total contract-value renewals
Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Networking Sales Territory Manager

HPE Networking Sales Territory Manager. This role has been designed as ‘’Onsite’...

Location

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor’s degree
Advanced University or MBA preferred
Demonstrated achievement of progressively higher quota diversity of business customer, and higher level customer interface
Prior selling experience includes multiple, diverse set of selling responsibilities
Viewed as expert in given field by company and customer
Typically 12+ years of related sales experience
Project management skills required
3-5 years’ experience
Is considered a master in knowledge of products, solution or service offerings as well as competitor’s offerings to be able to sell large, complex solutions
Know strengths and weaknesses of key competitors in account and how to leverage this knowledge in the account

Job Responsibility

Develops long term sales pipeline to increase the company’s market share in specialized area
Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area
Provide support to the Account managers
Set direction for business development and solution replication
Creates and grows reference customers
Sell complex products or solutions to customers on a partnership basis
May act as a dedicated resource to a few strategic accounts
Services specialists may also be responsible for selling small outsourcing deals
For Services Consultants: Focus on growing contractual renewals for large accounts with more complexity, to higher- total contract-value renewals
Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

SASE Sales Specialist

Sales Specialists & Consultants are product, services, software or solution spec...

Location

Brazil , Sao Paulo

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor’s degree / directly related previous work experience
Demonstrated achievement of progressively higher quota, diversity of business customer, and higher level customer interface
Extensive selling experience within industry and on similar products
Typically 8-12 years of advanced sales experience
Knowledge in cybersecurity and connectivity
Project management skills required
Knowledge in some methodology sales (SPIN, N.E.A.T)
2-3 years of product sales in the desired specialty
Advanced English
Is considered an expert in knowledge of products, solution or service offerings as well as competitor’s offerings to be able to sell large solutions

Job Responsibility

Responsible for creating and driving their sales pipeline
Capture leads outside of specialization and use closed-loop lead management to ensure assignment and follow- up by others
Maintains knowledge of competitors in account to strategically position the company’s products and services better
Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit
Provide support to Account managers and provide input regarding business development and solution expertise
Development of quota objectives and future direction for defined product category
Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for mid-to-large accounts, by developing a core understanding of the unique business needs of the client within their industry
May invest time working with and leveraging external partners to deliver sale
For Services Consultants: Focus on growing contractual renewals for mid-to-large accounts with more complexity, to higher- total contract-value renewals
Directs or coordinates supporting sales activities

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Siebel Application Support Specialist

Inetum

Location:
Romania , Bucharest

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 29, 2025

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

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