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We are looking for SIA Door Supervisors to work at events in Wolverhampton and across the Midlands. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, in particular: Wolverhampton Wanderers, Derby County FC, Leicester City FC, Chelsea FC, Silverstone Race Circuit, Everton FC, Wigan Warriors, Wigan Athletic, Burnley FC, Manchester United FC, Chelsea FC, and many more!
Job Responsibility:
Welcoming all visitors to the venue
Searching bags and persons before entering the venue
Placing tags on bags once checked
Sweeping and clearing persons from closed areas
Assisting with evacuation procedures
Ejecting fans from the venue/event
Providing security related comms to members of public
Preventing fans from taking alcohol pitch side
Preventing fans from smoking or vaping
Preventing fans from standing on non-safe standing areas
Access control to VIP/ Player or Hospitality areas
Dealing with any queries and offering additional information regarding the event
Checking access passes (where applicable)
Helping to direct flow of foot traffic
Offer an excellent level of customer service to ensure the smooth running of the event
Being the eyes and ears of the event and ensuring the safety team have the information they require
Support other positions where necessary including stewarding, Traffic and Car Park teams
Requirements:
SIA Door Supervisor badge
Previous customer service experience
Good level of verbal and written English
Ability to react calmly in high pressured situations
Must be over 18 years of age
Nice to have:
Previous experience as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role
What we offer:
Transport to other events around the country may occasionally be available
Work at a multitude of events such as sporting events, concerts, and festivals
Flexibility to work around your current commitments