Sia door supervisor

• Welcoming all visitors to the venue
• Searching bags and persons before entering the venue
• Placing tags on bags once checked
• Sweeping and clearing persons from closed areas
• Assisting with evacuation procedures
• Ejecting fans from the venue/event
• Providing security related comms to members of public
• Preventing fans from taking alcohol pitch side
• Preventing fans from smoking or vaping
• Preventing fans from standing on non-safe standing areas
• Access control to VIP/ Player or Hospitality areas
• Dealing with any queries and offering additional information regarding the event
• Checking access passes (where applicable)
• Helping to direct flow of foot traffic
• Offer an excellent level of customer service to ensure the smooth running of the event
• Being the eyes and ears of the event and ensuring the safety team have the information they require
• Support other positions where necessary including stewarding, Traffic and Car Park teams

• SIA Door Supervisor badge
• Previous customer service experience
• Good level of verbal and written English
• Ability to react calmly in high pressured situations
• Must be over 18 years of age

Previous experience as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role

• Transport to other events around the country may occasionally be available
• Work at a multitude of events such as sporting events, concerts, and festivals
• Flexibility to work around your current commitments