Showroom Specialist Job at Cosentino HQ Miami (Sydney)

Showroom Specialist

Cosentino HQ Miami

Location:
Australia , Sydney

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

You will join the Cosentino Center located in Sydney. The Centers are an example of Cosentino’s total commitment to its clients, providing them with exclusive and high-quality service. The Centers combine the functions of (a) warehouse, (b) brand and product showroom, and (c) sales network. You will assist with the day to day operations in Center Showroom. Your daily tasks will include guest relations, customer service assistance, events coordination. The goal is to identify and generate sales leads and then partner with the local sales team, which allows them to follow up on the leads and convert into sales and projects. Will also play a key role on enhancing our showrooms within targeted local industries (builders, architects, designers, commercial, etc.). In this role, you will proactively reach out to clients in order to achieve individual and team goals. Your ability to network and find business through events hosted at our Center and showrooms are an integral key part of this role.

Job Responsibility:

Welcome and engage every customer and provide the best customer experience
Assist all walk-ins & customers with appointments that arrive at the showroom
Provide support face-to-face, over the phone and via email to better help customers understand the benefits of Cosentino brand
Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, as well as highlighting possible stock issues
Work with the City Manager and General Manager to increase traffic within the Center and leads
Register visits and leads in SalesForce
Develop and build relationships with key architects and designers in the area
Weekly follow up on selected slabs to ensure all sale orders are current for material on hold
Filter the leads of the Center via phone call and only forward the ones with potential
Organize and plan events in advance, coordinating content and making sure we have qualified attendees
Responsible for execution of events: invitations, catering, logistics, publicity, mailing
Ensure daily entry of all customer visits in Salesforce
Ensure the showroom is always in perfect condition
Manage and maintain the showroom
Manage the administrative tasks required for suppliers
Support the CSRs with pick up orders
Perform and keep records of documents in the Center according to its needs

Requirements:

Proven Success in Sales
Marketing and Customer Service Knowledge of interior design industry
Knowledge of the building or decoration market (desired)
Be knowledgeable of the construction industry as a plus
Fundamentals (basic functions) on computing: Word, Excel, PowerPoint, Outlook, and Internet Explorer
Salesforce and CRM or similar

Nice to have:

Knowledge of the building or decoration market
Be knowledgeable of the construction industry as a plus

Additional Information:

Job Posted:
January 01, 2026

Work Type:

On-site work

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