Showroom specialist

• Welcome and engage every customer and provide the best customer experience
• Assist all walk-ins & customers with appointments that arrive at the showroom
• Promote cross and up-sales with customers
• Provide support face-to-face in the showroom or over the phone and via email
• Support end users checking stock for materials
• Work with General Manager and sales team to increase traffic within the Center and leads
• Properly register walk-ins, visits, campaigns, and leads in Salesforce
• Follow-up on lead conversion with the sales team
• Develop and build relationships with key architects and designers in the area
• Filter the leads of the Center via phone calls and only forward the ones with potential
• Organize and plan events in advance
• Responsible for execution of events: invitations, catering, logistics, publicity, mailing
• Ensure daily entry of all customer visits in Salesforce
• Ensure the showroom is always in perfect condition
• Manage and maintain the showroom
• Manage the administrative tasks required for showroom and events suppliers

• 4+ years of building materials / construction / commercial projects sales experience
• 2+ years of proven capacity to interact with multiple levels within all faces with commercial industry projects
• 1+ year of business development
• High School / GED

• Stone fabrication or distribution
• Bachelor’s degree in Business or related field

Potential Annual Award (Bonus) depending on individual performance and Company performance