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At Cosentino we are looking for a Showroom Specialist to join our City Center located in Madrid. The City Centers are an example of Cosentino’s total commitment to the AD community. The City Center is the epicenter of Cosentino’s commercial model, and its mission is to provide an aspirational experience that attracts and inspires Designers, End Consumers, Architects, and all other Cosentino business partners.
Job Responsibility:
Assist with the day to day operations in the Cosentino City showroom
Welcome and engage every customer and provide the best customer experience
Assist all walk-ins & customers with appointments that arrive at the showroom
Provide support face-to-face, over the phone and via email
Develop and build relationships with design firms in the area
Support the sales team by preparing sample shipments for customers and end users
Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads
Register visits and leads in SalesForce
Filter the leads of the City Center via phone call
Organize and plan events in advance
Responsible for execution of events: invitations, catering, logistics, publicity, mailing
Ensure daily entry of all customer visits in Salesforce
Ensure the showroom is always in perfect condition
Manage and maintain the showroom
Manage the administrative tasks required for suppliers
Requirements:
2+ experience in sales
1+ experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales
High School Diploma or GED
Nice to have:
Preferably 2+ experience in interior design industry
Knowledge of the building or decoration market
bachelor’s degree in interior design, architecture or similar