Showroom Sales Support

• Convert quotes into confirmed orders through proactive follow-up and seamless coordination with the sales team
• Assist clients with product selection and sampling, offering tailored recommendations that reflect their unique design vision
• Deliver a warm, attentive, and knowledgeable showroom experience that reflects the elegance of the Phillip Jeffries brand
• Build lasting client relationships by anticipating needs, offering thoughtful solutions, and ensuring every interaction feels personal and polished
• Stay ahead of trends and launches by participating in product trainings and showroom briefings
• Navigate and utilize internal systems to support smooth, efficient sales operations
• Communicate with clarity, care, and professionalism to ensure every client touchpoint is exceptional
• Log and track sales activities using Salesforce and PowerBI, ensuring data accuracy and visibility
• Participate in daily sales huddles to support team goals and drive momentum
• Process quotes and orders in NAV and Fresh Works with precision and care
• Support lead generation and revenue development through strategic follow-up and reporting
• Monitor open orders and quote expirations, assisting in closing sales with finesse
• Respond to client inquiries via phone, email, and chat—always within our service level agreements
• Assist with sample order follow-ups and ensure every client touchpoint reflects our brand’s commitment to excellence

• You live in the New York City area and are available to work onsite in the studio
• You have at least 2 years of customer service or sales support experience
• You’re organized, detail-oriented, and comfortable managing multiple priorities
• You’re a strong communicator with a helpful, team-focused approach
• You’re familiar with Microsoft Office and may have experience using a CRM or ERP system

Experience in the design industry or a trade showroom

• Annual bonus opportunity
• Cost of Living increases
• Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required
• Comprehensive medical coverage with employee premiums as low as $40 per month
• Coverage options for spouse, domestic partner, civil union partner, and family
• Health Reimbursement Account (HRA) to offset medical expenses
• Prescription, dental, and vision coverage
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Employee Assistance Program that supports your mental, financial, and physical well-being
• Pet insurance
• 16 paid personal days each year
• Paid holidays
• Additional paid time off during our annual company closure between Christmas and New Year’s
• Earn extra paid time off by completing your annual wellness physical
• Up to three paid days each year to give back through volunteer work
• Structured onboarding with clear 30, 60, and 90-day milestones and continued training
• Exclusive employee discount on Phillip Jeffries wallcoverings
• Access to Working Advantage with discounts on travel, entertainment, and everyday purchases