Showroom Sales Associate Job at Phillip Jeffries Ltd (Dallas)

Job Description

As our new Showroom Sales Associate in our Dallas Showroom, you’ll be the first point of connection between Phillip Jeffries and our clients — welcoming designers, sparking inspiration, and delivering a personalized, high-touch experience from the moment they walk through the door. We’re looking for someone who thrives in a client-facing environment, understands the rhythm of the design industry, and knows how to balance impeccable service with a strong sales instinct. You’ll report directly to the Showroom Manager and play a key role in creating a space where creativity, service, and luxury meet.

Job Responsibility

Selling: Represent the Phillip Jeffries brand in the showroom
Compile project shops and manage sample follow-ups
Track and manage your sales pipeline
Drive sales with new and existing clients while servicing assigned accounts
Identify and act on cross-selling opportunities
Follow established follow-up processes
Track KPIs and goals using our CRM platform
Send thank-you notes and mailers to nurture relationships
Build trust and develop long-term client connections
Complete stock checks and manage sample/mailer orders
Proactively update clients on ETAs and product status
Provide timely, professional responses via phone and email
Act as a knowledgeable, go-to resource for wallcovering solutions
Own open order reporting, including CFA approvals and re-selections
Business Development: Build and strengthen client relationships
Introduce new accounts to showroom products and services
Follow established SDR and inside sales processes
Manage follow-up steps within the sales pipeline
Understand and anticipate client needs
Stay current on industry trends and insights
Attend local industry events to network and grow visibility
Identify and pursue new sales opportunities
Convert prospects into loyal, repeat clients through strategic planning
Prospecting and Lead Generation: Manage the new account setup process
Profile strategic accounts and identify key decision-makers
Engage prospects through outbound calls and sampling outreach
Educate and develop new leads, with potential hand-off to outside sales
Generate qualified leads for the outside sales team
Cultivate new clients unfamiliar with the Phillip Jeffries brand
Showroom Sales: Convert showroom visits, calls, and new accounts into sales opportunities
Drive higher order values through effective up-selling
Boost showroom traffic through outreach and scheduled presentations
Deliver exceptional customer experiences
Encourage repeat business by following proven processes

Requirements

Local Insight: based in the Dallas area and have your finger on the pulse of the local design community
Design or Retail Experience: 2+ years of experience in luxury sales, interior design, or a client-facing role in a showroom or retail setting
In-Showroom Presence: available to work on-site 5 days a week
Client-Focused Mindset
Visual Thinker: understand the design process and have an eye for aesthetics
Tech-Savvy: confident using Microsoft 365, and CRM tools
Detail-Oriented
Strong Communicator
Team Player
Positive Energy
Adaptable & Reliable
Education: A Bachelor’s degree in Sales, Marketing, Design, Art, or a related field is a plus

What we offer

Compensation Benefits: Generous Commission program based on assigned account list
Quarterly & Yearend Sales Bonus Program
Company bonus program
Annual Cost of Living Increase
Retirement Plan - company automatically contributes approximately 10% of your annual compensation
Health Benefits: Medical Coverage – low cost to the employee ($40 per month)
Spouse/ Domestic Partner/ Civil Union Partner Coverage
Family Coverage
Health Reimbursement Account (HRA)
Prescription Plan
Dental and vision coverage
Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
Other PJ Perks & Benefits: 16 Paid days off per calendar year
10 Paid holidays
Detailed onboarding plans that outline 30/60/90 goals and trainings
Earn Paid time off for community service - Up to 3 days per year
Employee Discount on PJ Wallcoverings

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