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Join our team at DW Burns a respected independent builder’s merchant serving the Southeast. We’re expanding our Showroom team at our Lansbury Branch and are looking for a dependable Showroom Sales Assistant to help us continue delivering excellent service to our trade and retail customers. To maximise sales and margin for the Company. Build strong relationships through face-to-face contact or over the telephone. To ensure correct documentation is used and follow due process in a timely manner. To adhere to all Company policy and procedures
Job Responsibility:
Deal with all customer queries as professionally and quickly as possible taking responsibility for the start to end sales process
Preparing and managing effective meetings with customers in the showroom, or on site
Executing and coordinating the sale of the bathroom
To ensure all customers are politely and efficiently served to guarantee customer satisfaction
Provide customers with advice and guidance on the selection and use of products
Give a flexible service to customers whether on site or in the customers’ homes
Drive sales forward using appropriate selling techniques
Maximise sales using linked selling and other appropriate skills
All enquiries and quotations must be priced quickly and efficiently using market and system information
Requirements:
Full driving licence
Experience within bathroom sector
IT skills essential
Have good verbal communication skills with customers and other colleagues
Ability to take and give instructions
Be organized in prioritizing workload effectively
Ability to work on own initiative and work as part of a team
Maintain good knowledge of health and safety policy and procedures at all times
What we offer:
Competitive salary
Pension scheme and paid holidays
Supportive team and positive work environment
Career development and training
Staff discount on building materials
Employee assistance program
Perks Membership (Discounts available in a variety of retailers)