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We are looking for a showroom manager to lead the daily guest experience and operational flow of our retail furniture showroom. This contract to permanent placement opportunity is ideal for someone who enjoys blending customer service, sales support, and administrative coordination in a design-focused environment. The person in this role will help create a welcoming showroom atmosphere, strengthen client relationships, and support business growth through attentive service and organized execution.
Job Responsibility:
Greet walk-in customers and scheduled visitors
Conduct showroom tours and present products to clients, dealers, architects, and designers
Manage showroom operations including event setup, technology, catering coordination, deliveries, and maintaining a clean, organized space
Handle incoming calls and respond to inquiries regarding products, pricing, ship dates, and general information
Partner with facilities, installers, contractors, and building management regarding maintenance, product installations, and showroom updates
Organize showroom samples, literature, displays, supplies, and refreshments while tracking expenditures and petty cash
Support Regional Vice President, District Managers, A&D Managers, and sales teams with presentation materials and day-to-day operations
Utilize Google Workspace and spreadsheets to manage administrative and operational tasks
Coordinate catering services for client meetings and events
Recommend restaurants, coordinate travel, and book flights through company travel system
Requirements:
At least 1 year of experience in a customer-facing position, ideally within a showroom, retail, or similar hospitality-driven setting
Strong communication and relationship-building skills with the ability to create a welcoming client experience
Demonstrated ability to contribute to sales efforts while maintaining a service-first approach
Solid organizational skills and attention to detail when balancing client support, showroom upkeep, and administrative responsibilities
Proficiency with Microsoft Office Suite and confidence using common workplace technology
Interest in furniture, interiors, fashion, or design-oriented products is a plus.
Nice to have:
Interest in furniture, interiors, fashion, or design-oriented products