Showroom Manager

• Oversee day-to-day operations of the showroom
• Greet customers and provide expert advice on product ranges (e.g., kitchens, bathrooms, tiles, flooring)
• Work with trade professionals, architects, and retail clients to understand needs and suggest solutions
• Design and present layouts using CAD or design software (if applicable)
• Manage customer quotations, orders, and follow-ups
• Drive sales performance and meet or exceed targets
• Train, support, and lead showroom staff
• Maintain showroom appearance and merchandising to reflect current trends and promotions
• Coordinate with suppliers and the warehouse to ensure product availability
• Handle customer complaints and resolve issues promptly
• Maintain accurate records and report on showroom activity and performance

• Proven experience in showroom sales, ideally in builders merchants or related industries (e.g., kitchens, bathrooms, interiors)
• Strong interpersonal and communication skills
• Commercial awareness and sales focus
• Team leadership or supervisory experience
• Excellent customer service and problem-solving abilities
• Product knowledge in construction/interiors (tiles, bathrooms, joinery, etc.)
• Experience using POS and CRM systems
• Knowledge of CAD or design software is a plus
• Full Driving Licence

Knowledge of CAD or design software is a plus

• Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform