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Showroom Manager

tonal.com Logo

Tonal

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Location:
United States , Scottsdale

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Category:
Sales

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Contract Type:
Not provided

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Salary:

65000.00 - 78000.00 USD / Year
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Job Description:

Tonal is looking for a Showroom Manager to lead our Showroom at Fashion Square. In this role, you will be critical in executing our retail strategy. You’ll be leading the sales floor, and working closely with various departments to provide an exceptional client experience. This role reports to the Regional Manager.

Job Responsibility:

  • Develop a deep knowledge and understanding of Tonal’s product and Brand image
  • Drive an entrepreneurial spirit and continuously innovate to achieve desired results
  • Lead all store operations efficiently (scheduling, store budget, store maintenance, sales goals, merchandising, and stocking)
  • Drive a profitable showroom by enrolling the entire team to achieve your sales plan
  • You are responsible for hours management and scheduling for your team
  • Connect with your team to develop exceptional client relationships and promote a sales culture to build productivity
  • Develop an immersive and personalized demo experience to discover clients’ needs
  • Hold the team accountable for follow-up with in-store leads and drive business to move clients through the sales process
  • Conduct phone and/or email outreach to clients to communicate updates and follow-ups using Tonal CRM System (Salesforce)
  • Train and develop team members to promote growth and development
  • Proactively recruit, interview, and select qualified, diverse candidates to build a talent pipeline
  • Execute and oversee the hiring process, including interviews and onboarding
  • Build store presence in the community by fostering positive relationships with clients and other retailers
  • Implement grassroots marketing initiatives to grow the brand & influence the market
  • Create a timeline of events for the store by setting-up in-store events with partners
  • Stay in the know of market growth opportunities & leverage those to benefit store and brand performance
  • Responsible for ensuring the store meets company guidelines in operating, opening, and closing procedures
  • Where Standard Operating Procedures do not exist, partner with the corporate retail team to develop policies and procedures
  • Have an in-depth understanding of competitors in the field
  • You unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Requirements:

  • 2+ years of sales management experience in retail, fitness, service, or hospitality industries preferred
  • Strong verbal and written communication skills
  • Passionate about driving for results
  • Flexible and have the ability to adapt quickly and react positively to business needs and changes in strategies
  • Organized especially with time management, and follow through on next steps
  • Experienced in understanding sales reports and identifying business trends
  • Open to working a standard retail schedule, including evenings, weekends and holidays
  • Applicants are a minimum of 18 years of age
  • Requires bending, stooping, reaching up, and lifting up to 50 pounds
  • Ability to walk for extended periods of time
  • Ability to stand for extended periods of time
  • Ability to perform routine tasks for extended periods of time
  • Ability to look at a computer screen for extended periods of time
  • Use of hands and/or arms, while performing client demos

Nice to have:

  • Fitness industry experience
  • Luxury or high-end product sales experience
  • Proficiency with Apple Products, Google Suite, and Salesforce is a plus

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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