Shops Multi Venue Manager Job at Butlin's (Skegness)

Shops Multi Venue Assistant Manager

Step into a role where you’ll bring passion, pace and personality to a vibrant m...

Location

United Kingdom , Skegness

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Experience in a retail, photo retail, gift, toys, sweets or convenience environment
Understanding of stock processes, loss prevention routines and retail standards
Willingness to learn photo retail processes and hire shop procedures
Experience supervising shifts, coaching others or leading small teams
Strong communication skills with the ability to motivate and support team members
Ability to stay calm, organised and effective during busy trading periods
Problem‑solving skills with a hands‑on, proactive approach
Ability to prioritise effectively across multiple venues and adapt to fast‑changing needs

Job Responsibility

Implement commercial, operational and visual merchandising plans set by the Satellite Shops Manager
Drive accurate stock routines, loss prevention standards and product availability across all outlets
Be highly visible across the shops, leading the team on shift, coaching in real time and delivering consistently high retail and service standards
Lead the delivery of excellent guest experience across all satellite outlets
Ensure store presentation, Venue standards, cleanliness, signage and stock availability are maintained daily
Support queue management, service flow and guest interactions during peak periods
Provide hands‑on coaching on the shop floor, modelling positive, friendly and helpful service
Support the delivery of safe and smooth photography and hire shop experiences
Support stock routines across all shops
Implement merchandising, seasonal displays and promotional activity as briefed by the Satellite Shops Manager

Fulltime

Supervisor Plus

The Supervisor Plus role is new to Butlin's and presents an amazing opportunity....

Location

United Kingdom , Bognor Regis

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Excellent leadership skills with the ability to coach and support team in delivering key objectives
Strong attention to detail to be able to support with all audit/ observation-based activity
Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly
Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives
Experience in working with multi skilled team to support other areas of the business based on guest demand
Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance
Coaching team
Delivering team training
Setting standards and role modelling this behaviour
Excellent ability to communicate effectively at all levels

Job Responsibility

Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives
Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling
Responsibility for CAFF audits in accommodation
Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc
Driving add on sales and promotions where appropriate
Ensuring all stock/ proposition is available for guests
Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines
Ensuring any guest feedback is captured
Monitors NPS and takes action where possible on guest feedback
Coach and develop the team to ensure departmental plans are met

Fulltime

People Operations Manager

We’re looking for a solutions-driven People Operations Manager to join the Farme...

Location

United Kingdom , London

Salary:

50000.00 - 55000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

4+ years of experience in a multi-venue business (either in retail or hospitality), as a People Manager, People Advisor, or similar
CIPD Level 5 or equivalent degree
Experience in managing a broad range of People Operations, including employee relations and payroll
A proven track record of managing change in a fast-growing, and complex operation
Broad and up-to-date knowledge of HR and employment law
Working knowledge of Harri and All Gravy is desirable
Commercially orientated and able to weigh up decisions in terms of the cost and benefit to the business
Ability to deliver multiple tasks/projects to a consistently high standard
Excellent coaching and influencing skills, with the confidence to challenge where needed

Job Responsibility

Provide accurate, high-quality ER advice and follow-up support
Build strong, trusted relationships with our store management and operations team to encourage their appetite to seek support and advice on all employee relations matters
Continuously improve Farmer J’s people processes to ensure they are operationally efficient and commercially grounded
Support and guide the People Administrator with the management of their caseload relating to short-term absence, long-term absence and answering queries and supporting with solutions where possible
Provide ER coaching for store management teams, both in-person and remotely
Attend stores to provide in-person case management when required
Champion initiatives that foster engagement, inclusion, well-being, and belonging
Lead “People dashboard” reporting, and Monthly People Reporting, including absence, retention, and engagement data
Provide QTRly Leavers reporting, including turnover, and exit interview feedback
Continuously review Farmer J’s benefits package, focusing on shop roles

What we offer

Salary up to £55,000 per annum, depending on experience
Daily food and drink allowance during shifts
50% discount across all our restaurants when off duty
You will never work on your birthday, and you will be paid for it
31 days holiday per year, including bank holidays, and increasing with length of service
Medicash – subsidised healthcare cash plan
Employee Assistance Programme by Hospitality Action
Green commute – cycle scheme
A great opportunity to grow as we continue to grow

Fulltime

Seasonal Shops Team

We are looking for energetic, reliable teammates to join us immediately for this...

Location

United Kingdom , Skegness

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Energetic, reliable teammates
Full training provided
Flexibility for shifts from 7am to midnight
Must be available to work weekends

Job Responsibility

Delivering a friendly, fast-paced experience
Maintain a smile under pressure across all retail venues
Move dynamically between different shops to provide multi-venue support
Hands-on till operation for efficient checkout service and accurate cash handling
Stock management including receiving and checking off deliveries
Merchandising shop floors by stacking shelves and creating eye-catching displays
Working collaboratively as one team
Keeping all venues clean, tidy, and safe

Satellites Manager

As our Satellites Manager, you are the heartbeat of our resort’s diverse retail ...

Location

United Kingdom , Skegness

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Retail leadership experience within multisite, high volume or family focused environments (toy, sweet, gift, convenience, photo retail or general retail)
Strong understanding of stock controls, loss prevention, waste management and retail operations
Visual merchandising experience with the ability to execute seasonal layouts and impactful displays
Understanding of basic photography retail or willingness to learn photo sales processes
Experience managing labour to demand and working with multiskilled teams
Strong communicator able to motivate, coach and influence teams
Problem solver who can stay calm and lead across multiple venues during peak trading
Ability to work flexibly, prioritise effectively and adapt quickly to changing guest and trading needs

Job Responsibility

Oversee guest experience across all satellite retail outlets, ensuring speed, friendliness, product availability and store presentation
Maintain retail and VM standards including planograms, displays, cleanliness, signage and brand consistency
Use NPS insights and guest comments to improve service flow, queue management and shop layout
Lead from the front during peak trading, supporting the team with real-time coaching and visibility
Ensure the photography and hire experiences are hassle-free, safe and add value to the guest stay
Full accountability for stock performance across all satellite shops including: Stock integrity & variances, Waste reduction, Product movement & rotation, Loss prevention routines, accurate tills & scanning
Support sales growth by ensuring strong merchandising, product placement, seasonal changeovers and availability
Work with Central Commercial teams to implement promotional activity, price reviews and range changes
Manage and optimise the profitability of photography sales and hire shop operations (pricing, packages, loss protection)
Deliver labour aligned to trading patterns and guest footfall, ensuring productivity and coverage

Fulltime

Florist

Prepare, design, and maintain floral arrangements for public areas, guest rooms,...

Location

South Africa , Johannesburg

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Education: Matric or equivalent
Experience: Minimum 1-year related work experience
Computer Skills: Microsoft Office
Analytical: Learning, Decision-Making, Computer Skills, Problem Solving
Interpersonal: Customer Service, Teamwork, Diversity Relations
Communication: Listening, Writing, Telephone Etiquette, English Proficiency
Personal Attributes: Positive Demeanor, Integrity, Adaptability, Initiative
Organization: Multi-tasking, Time Management, Planning, Detail Orientation

Job Responsibility

Prepare, design, and maintain floral arrangements for public areas, guest rooms, Guest Relations, Front Office, Greatroom & Bathrooms, Offices, Host Restaurant, Lift Landing, restaurant outlets (Archer Bar, Keystone, M-Club, Bistro 1& 2, banqueting venues, and special events
Receive and inspect floral shipments, ensuring quality and accuracy
Maintain a clean, organized, and safe floral workspace and storeroom
Deliver floral arrangements on‑site or off‑site as required and ensure timely follow‑up with requesting departments or customers
Follow company policies and procedures, maintain professional appearance, and uphold confidentiality and safety standards
Provide exceptional service to internal and external guests, respond to requests professionally, and build positive working relationships across departments
Perform additional duties as requested by management
Trim, water, condition, and prepare flowers for display using required accessories
Receive flowers from suppliers, verifying order quantities, refusing unacceptable stock, and logging received items
Design and create floral arrangements for public areas, outlets, banquets, events, and guest rooms

Fulltime

Customer Service Representative

The Customer Service Representative will report directly to the Customer Service...

Location

United States , Anaheim

Salary:

18.00 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

All applicants must be at least 18 years of age
High school diploma or equivalent. Some college preferred
Must be able to obtain CA Food Handlers Certification
Must be able to obtain RBS (alcohol) Certification
Previous customer services experience a plus
Customer service oriented with the ability to interact with all levels of management
Highly motivated with a pleasant and upbeat attitude
Ability to multi task in a fast paced team setting in addition to working independently
Excellent oral and written communication and strong attention to detail
Ability to work all Venue events including extended hours, nights, weekends, and holidays

Job Responsibility

Assist Customer Service Manager with employee interactions including customer service games, mandatory early morning breakfasts throughout the season, handing out prizes and numerous other customer service related activities
Survey on-site guests during events to receive real-time experience feedback
Secret shop associates in various departments during events
Complete minimum number of surveys and secret shops per event
Assist with identifying problematic issues and concerns
Maximize both employee and customer satisfaction
Assist with check-in/check-out procedure as necessary

Parttime

New

Branch Manager

Come and join us as a results driven Branch Manager to deliver sales and exceed ...

Location

United Kingdom , Lymington

Salary:

Not provided

City Plumbing

Expiration Date

Until further notice

Requirements

A great positive attitude
Enjoy customer interaction
Management Experience
Safe Practices
Forward Thinking
Tenacity and resilience
A pro-active approach to sales, with a strong desire and ability to win and grow new business
Experience of customer relationship management and developing a true partnership approach
Excellent communication skills
Self confident and self motivated, with the ability to work on own initiative or as part of a wider team

Job Responsibility

Effective management of the team and resource
Setting the standard of a sales orientated culture
Delivering against sales and customer demands while maximising profitability
Maximising margin and net profit
Keeping everyone safe
Build and maintain relationships with new and existing trade and retail customers
Ability to interpret and analyse financial and statistical information

What we offer

Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme, we look out for each other
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion so everyone can be their true self

Fulltime

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Shops Multi Venue Manager

Job Description

Job Responsibility

Requirements

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