Shopkeeper, IKEA - Job Offer

IKEA

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Job Description for Shopkeeper position at IKEA Dongbusan, focusing on sales, customer service, and team leadership.

You take full ownership of your department's product range, ensuring it aligns with IKEA’s commercial priorities and volume targets to optimize sales and profitability
You act quickly on commercial opportunities, product availability issues, and customer feedback, while continuously monitoring performance, competition, and market trends to drive agile decision-making
You maintain the store in excellent shape—clean, priced, well-assembled, and fully stocked—so customers can independently make buying decisions, with merchandising that inspires and reflects the full IKEA product range
You ensure the right number of skilled co-workers are available at the right time to support customers, while equipping your team with strong knowledge of the range and services to enhance the shopping experience
You implement and follow through on departmental goals and country business priorities with a clear action plan, leveraging proven solutions and best practices to lead performance and secure commercial results
You lead your team with a strong focus on development, succession planning, and sustainability, actively promoting IKEA’s social and environmental commitments in daily operations

You have a strong passion for sales and consistently strive to reach goals while delivering the best for IKEA customers, with personal values that align closely with IKEA’s
You actively sell by understanding customer needs and demonstrating the right behaviors to support their buying journey
You thrive in fast-paced, forward-looking environments and are skilled at identifying commercial priorities and adjusting your work accordingly
You lead through people by showing strong leadership capabilities, focusing equally on team development and business performance
You are action-oriented, making things happen by embracing flexibility, speed, and simplicity in execution
You make thoughtful, considered decisions and base your leadership on performance, delivery, continuous learning, and growth

Employment Type:

Fulltime

Work Type:

On-site work

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