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Shopkeeper

https://www.ikea.com Logo

IKEA

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Location:
Australia, North Lakes

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Shopkeeper - Retail Sales Leader position at IKEA North Lakes, responsible for leading a team, optimizing sales and profitability, ensuring excellent customer service, and maintaining store operations in a fast-paced retail environment.

Job Responsibility:

  • Optimising sales and profitability by taking ownership of the range and actively promoting IKEA commercial priorities and volume commitments
  • Acting quickly on commercial opportunities and customer feedback
  • Keeping active eye on competition, supply and performance analysis
  • Ensuring shop is in excellent shape and fully stocked at all times
  • Creating environment of trust by encouraging open, constructive, honest, two-way feedback
  • Providing inspiring and motivating direction for co-workers
  • Engaging co-workers fully in IKEA objectives
  • Supporting manager in managing recruitment, retention, performance management, succession planning and competence development
  • Ensuring co-workers are actively supported in their daily work
  • Actively developing, coaching and mentoring team through set reviews and on the job conversations

Requirements:

  • Minimum 2 years of previous experience managing and leading a retail store or a large home furnishing business with demonstrated success in driving sales growth
  • Passionate about home furnishing and volume retailing
  • Passionate about customer service with strong desire to exceed customer expectations
  • Business-minded and result-driven with strong desire to exceed sales targets
  • Energetic leadership style
  • Ability to influence and communicate effectively
  • Ability to work fast-paced retail environment
  • Ability to foster strong team environment
What we offer:
  • 5 weeks Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • 24/7 access to Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Subsidised meals and complimentary drinks in Co-worker restaurant
  • Free uniforms provided
  • Free Co-worker parking
  • Benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers)
  • Co-worker Loyalty programme (extra contribution to superannuation fund where eligible)

Additional Information:

Job Posted:
November 03, 2025

Expiration:
November 17, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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