This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Optimise sales and profitability by taking ownership of the product range and actively promoting the IKEA commercial priorities and volume commitments
act quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and omni-channel performance analysis
ensure the shop is always in excellent shape—as new—and fully and efficiently stocked in place, so that the IKEA product range is presented in ways that inspire and satisfy customers, enabling them to make purchasing decisions
ensure having the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy
ensure the team has full knowledge of the product range, customers' life at home, and IKEA services, so they can share this with customers to enhance their overall shopping experience
understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers
take responsibility for department goals and secure the action plan ensures the country priorities for Home Furnishing Business are implemented in the store
follow up financial goals, KPIs and costs, and take action on deviations
motivate and develop team
actively sales steer to department’s top-selling products, prioritized products and IKEA service products in order to maximise sales and long-term profitability
act quickly on commercial opportunities
change availability of products (overstock and out of stock) and customer feedback
keep active eye on competition and take appropriate action when necessary
secure competent and high-performing teams who inspire and empower every co-worker to recognise and understand their contribution
identify and develop the many talents within the department to secure succession planning
actively promote the IKEA social and environmental commitment and work with team to understand how they can contribute to sustainability
Requirements:
Experience of actively selling through understanding your customers and their needs
good at identifying commercial priorities and re-prioritizing work to align with them
passion for selling, reaching goals and getting the best for IKEA customers
IKEA values accurately reflect personal values
enjoy working in a fast-paced and future-oriented environment
helping the team achieve and develop as much as own achievements
right attitude and behaviour to sell actively and help customers to buy
ability to create a high commercial performance
ability to lead business through people by demonstrating high leadership capabilities
ability to make things happen by championing flexibility, speed and simplicity
considered decision-maker
leadership based on performing and delivering while learning and developing
minimum 3 years of people management experience, preferably in the omni-channel retail industry
able to work on weekends and public holidays
full-time position with a 40-hour workweek, working 8 hours per day, 5 days a week
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