CrawlJobs Logo

Shopkeeper

https://www.ikea.com Logo

IKEA

Location Icon

Location:
China , Qingdao

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Shopkeeper position at IKEA focusing on motivating teams, optimizing sales and profitability, and enhancing the customer shopping experience

Job Responsibility:

  • Motivate and inspire your team using knowledge of the IKEA product range and services, the local market and IKEA customers
  • Optimises sales and profitability of the department through following up, conducting analyses and taking actions
  • Actively work towards fulfilling the needs of IKEA store's daily operation
  • Optimise the IKEA shopping experience in your shop and store to secure satisfied customers and increase sales

Requirements:

  • Business-minded and result-driven with a customer focus
  • Ability to lead business through people by demonstrating high leadership capabilities
  • Ability to prioritise and organise your own work to make efficient use of the time available
  • Interest in people's everyday life at home and home furnishing

Additional Information:

Job Posted:
November 18, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Compare pay for this role

Aggregated ranges from job postings for Retail customer service.

Retail customer service salary

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Shopkeeper

Textiles Shopkeeper

We are the ones meeting our customers – in our stores, online, in our catalogue ...
Location
Location
Canada , Calgary
Salary
Salary:
60000.00 - 65000.00 CAD / Year
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You have a genuine passion for home furnishings and the ability to quickly develop in-depth knowledge of the local market
  • You have the aptitude to collaborate across functions, as well as to influence and communicate effectively at all levels of a fast-paced, change oriented organization
  • You have 3-5 years of retail management experience and/or an undergraduate degree in Retail Management
  • You have a dynamic and entrepreneurial leadership profile with a “hands-on” approach
  • You have a well-developed strategic, organizational and decision-making skills
  • You have proven P&L accountability and advanced computer literacy
Job Responsibility
Job Responsibility
  • Direct responsibility for the management of one or more Home Furnishing Businesses within our store
  • Ensure that the department of your responsibility operates efficiently and profitably providing our customers with a distinctive and delightful shopping experience in line with our concept
  • Develop annual action plan to execute business plans, meet or exceed sales goals and related P&L objectives
  • Optimize sales, customer satisfaction and a sustainable profitability through range presentation
  • Lead the continuous development of your sales department ensuring customer service standards are met or exceeded
  • Actively contribute to the sales management team and to the building of business competence by supporting and coaching co-workers through knowledge, confidence, trust and motivation so they are always ready to assist customers in the best way possible
  • Undertake Duty Manager and other storewide managerial responsibilities as required
What we offer
What we offer
  • Wellness days (in addition to your vacation days!)
  • Extended health, dental, and vision coverage (for you and your family)
  • RRSP with IKEA contribution matching options
  • Eligibility for our annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
  • Parental leave
  • Bereavement leave
  • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
  • Fulltime
Read More
Arrow Right

Shopkeeper

We as a team work together to achieve an enjoyable, convenient and successful sh...
Location
Location
China , Dalian
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You're business-minded and result-driven with a customer focus
  • You've ability to lead business through people by demonstrating high leadership capabilities
  • You've ability to prioritise and organise your own work to make efficient use of the time available
  • You've interest in people’s everyday life at home and home furnishing
Job Responsibility
Job Responsibility
  • Motivate and inspire your team using knowledge of the IKEA product range and services, the local market and IKEA customers
  • Optimises sales and profitability of the department through following up, conducting analyses and taking actions
  • You actively work towards fulfilling the needs of IKEA store's daily operation
  • Optimise the IKEA shopping experience in your shop and store to secure satisfied customers and increase sales
  • Fulltime
Read More
Arrow Right

Shopkeeper

Shopkeeper position in the bedroom department at IKEA, responsible for leading a...
Location
Location
China , Shenzhen
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Business-minded and result-driven with a customer focus
  • Ability to lead business through people by demonstrating high leadership capabilities
  • Ability to prioritise and organise your own work to make efficient use of the time available
  • Interest in people's everyday life at home and home furnishing
Job Responsibility
Job Responsibility
  • Motivate and inspire your team using knowledge of the IKEA product range and services, the local market and IKEA customers
  • Optimises sales and profitability of the department through following up, conducting analyses and taking actions
  • Actively work towards fulfilling the needs of IKEA store's daily operation
  • Optimise the IKEA shopping experience in your shop and store to secure satisfied customers and increase sales
  • Fulltime
Read More
Arrow Right

Shopkeeper

We are pleased to announce the launch of our third physical Customer Meeting Poi...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You are business-minded and results-driven, with a strong focus on customers
  • You are passionate about home furnishing and have an interest in people’s everyday life at home
  • You have experience working in a commercial and customer-oriented environment, ideally in retail
  • You enjoy working in a fast-paced, dynamic environment, and you’re open to change
  • You believe that leadership is about developing people and achieving goals together
  • You have the ability to make quick decisions, take personal initiative, and organize your work efficiently
  • You communicate confidently in English and can engage others with your enthusiasm and clarity
  • The IKEA values reflect your own — you care for people, lead by example, and are always looking for a better way.
Job Responsibility
Job Responsibility
  • Lead, inspire and develop your team to optimize the IKEA shopping experience in your area, ensuring satisfied customers and increased sales
  • Ensure your shop is fully stocked, merchandised, and always in excellent shape — inspiring customers through strong range presentation
  • Actively steer sales to top-selling and prioritized products to maximize sales and profitability
  • Analyze performance and take action to deliver on department goals and commercial priorities
  • Ensure your team has the right product knowledge and can share it effectively to improve the customer experience
  • Work closely with other functions and use IKEA tools to achieve a coordinated commercial approach
  • Develop your team members through coaching, feedback, and succession planning
  • Keep an active eye on the local market and competitors, and take action when needed
  • Promote and act on IKEA’s social and environmental commitments, helping your team understand how they contribute to sustainability
  • Deliver results by leading through people – combining business sense with empathy, trust, and teamwork.
  • Fulltime
Read More
Arrow Right
New

Supermarket Assistant

As a Supermarket Assistant, you'll help our difference be felt by our customers ...
Location
Location
United Kingdom , St Brelade - Red Houses
Salary
Salary:
15.07 GBP / Hour
johnlewis.com Logo
John Lewis & Partners
Expiration Date
May 30, 2026
Flip Icon
Requirements
Requirements
  • Communication skills to enable you to work effectively as part of a team and with our customers
  • Experience of working in a customer facing role is welcomed
  • Up to date knowledge and strong interest in food and drink trends
  • Flexible approach to ensure the support of the whole branch
Job Responsibility
Job Responsibility
  • Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers
  • Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors
  • Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates
  • Working with the wider shop team to support when needed including
  • checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more
  • Maintain a safe and tidy working environment with general shopkeeping tasks
What we offer
What we offer
  • Leisure Learning - up to £200 towards certain tutored courses
  • 25% off at John Lewis and 20% at Waitrose
  • Clubs & Societies
  • Generous holiday provision
  • Comprehensive pension scheme and life assurance
  • Exclusive Partnership hotels
  • Parttime
Read More
Arrow Right

Sales Leader

The IKEA vision is to create a better everyday life for the many people. We do t...
Location
Location
Mexico , Ciudad de México
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
April 30, 2026
Flip Icon
Requirements
Requirements
  • Passionate about home furnishings
  • Driven by the need to continually learn about life at home in your market & turn these insights into practical and inspirational solutions for your customers
  • Committed to develop people & the business together
  • Hungry for knowledge and continual improvement in execution of your role
  • Highly self-motivated, comfortable leading a team or working independently
  • To understand how to create clear, simple & inspiring business plans from your insights and analysis
  • Strong interest/understanding of the customer shopping experience & how to optimise this
  • A strong knowledge of the local market, competition, trends & life at home
  • Strong analytical and numerical skills – able to draw insights from information and formulate this into a cohesive, engaging and inspiring strategic business plan
  • A strong understanding of the drivers of sales, profit, gross margin and volume development
Job Responsibility
Job Responsibility
  • Understand & share knowledge about your market trends and competitors, our consumers and their living situations and use this knowledge to improve how our customers’ meet our range
  • Knowing our global priorities, your range, the national market and competition. You use this information to define and agree your home furnishing business plan, thereby contributing to the country business plan
  • Clearly communicate business strategies/priorities to your shopkeepers in a way which motivates them to take ownership for their part in achieving IKEA’s overall goals and objectives
  • Support the business growth by contributing to a commercial calendar which supports the commercial priorities and inspires more people to visit our selling channels
  • Proactively monitor national competition, taking fast actions to ensure that the IKEA selling channels secure the lowest price, so as to be the first choice for home furnishings
  • Lead the national core processes for your home furnishing business with a goal to secure turnover, profit, gross margin and develop volume commitments
  • Supporting all selling channels in their drive to sell their volume commitments, monitoring their sales results and following up on deviations in order to improve poor performance and develop/share good examples
  • Keeping all selling channels updated on their performance, good examples, major stock availability issues and important product information
  • Ensuring that all product information in all media across all sales channels is correct and complete and that the appropriate volumes are available in the supply chain
  • Actively work with your shopkeepers and understand their business development needs and work with them to secure their competence development
  • Fulltime
Read More
Arrow Right

Deputy Sales Manager

Job ID: 269648. We are the ones meeting our customers – in our stores, online, i...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate about people, business, IKEA’s purpose and continuously driving better performance
  • Energized by increasing customer value, driving business growth and contributing to overall success and results through people
  • Motivated by leading and developing people
  • Business-minded and result-driven with a customer focus
  • Experience of leading and developing people with good results in a fast-paced environment
  • Prior experience of working in a customer-oriented (service or retail) industry
  • Proven record of consistently meeting agreed budgets and goals and working on plans over several years
  • Experience of leading and managing a team preferably gained in customer-oriented service or retail environment
  • Passionate about selling and getting the best for the customer, developing people and talent and interested in people’s everyday life at home and home furnishing
  • Experience of setting and implementing action plans, budgets and following up goals
Job Responsibility
Job Responsibility
  • Lead and inspire your team to optimise the shopping experience to secure satisfied customers and increased sales and profitability in your store
  • Use your knowledge of the IKEA product range, the local market, competition and customers
  • Use the IKEA tools and expertise of your team and your colleagues to support you
  • In your strategies and actions, always consider and steer the business in a multichannel retail environment, particularly the IKEA store and IKEA website
  • Actively work towards fulfilling the four tasks of the IKEA store: to act as a highly efficient, and staffed, sales mechanism
  • to show home furnishing solutions full of inspiring home furnishing ideas
  • to serve as a well-qualified home furnishing specialist
  • to provide a day out for the whole family
  • Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: 'Is it worth it?', 'Can I trust IKEA', 'Is there something for me?'
  • Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy
What we offer
What we offer
  • Equal Opportunity Employer
  • Work environment free of discrimination and harassment
  • Encouragement of individualism
  • Fulltime
Read More
Arrow Right

Sales Manager

You lead and inspire your team to optimise the shopping experience to secure sat...
Location
Location
Malaysia , Johor Bahru
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
April 30, 2026
Flip Icon
Requirements
Requirements
  • Passionate about selling and getting the best for the customer
  • A passion for developing people and talent
  • Interested in people’s everyday life at home and home furnishing
  • Enjoy working in a fast-paced and future-oriented environment and understanding how to create business in the IKEA multichannel retail environment
  • A proven record of strong and successful leadership
  • Skilled in creating a high commercial performance and delivering results through your team
  • Understand and actively use all IKEA tools & materials to build competence
  • Understand the business plan process in the store and experience of setting and implementing action plans, budgets and following up goals to deliver to this
  • Business analysis and numerical skills to enable considered decision-making
  • Sales steering and how to work with layout as commercial tool
Job Responsibility
Job Responsibility
  • Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators
  • Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy
  • Deliver and lead the commercial action plan for your store
  • taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximises sales and generates sustained long-term profitability
  • Secure successful implementation of country priorities and the sharing and implementation of good solutions
  • Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers
  • Analyse the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels
  • Know your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels
  • Follow up your financial goals, KPIs and costs, and take action on deviations
  • Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups
  • Fulltime
Read More
Arrow Right