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At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
Job Responsibility:
Optimising sales and profitability by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments
Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis
Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own
Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives
Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team
Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations
Requirements:
Passionate about home furnishing
Passionate about Customer service with a strong desire to exceed every customers expectation
Business-minded and result-driven with a strong desire to exceed all sales targets
Minimum 2 years of previous experience managing and leading a retail store or a large home furnishing business with demonstrated success in driving sales growth
Energetic leadership style
Ability to influence and communicate effectively, that provides rapid customer-focused problem solving with a smile on your face
What we offer:
5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)