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Shop Supervisor

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Location:
United Kingdom , Church Crookham, Fleet

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Category:
-

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Contract Type:
Not provided

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Salary:

12.79 GBP / Hour
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Job Description:

Be there when it matters. Sue Ryder is one of the largest charity retailers in the UK. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. Unearth a gem today at our Sue Ryder Church Crookham charity shop. Do you have retail experience with excellent customer service skills? Would you love to use your retail knowledge and experience for an important cause? If so come, assist, and support our Shop Manager to run our Church Crookham shop and contribute to the work we do across Sue Ryder!

Job Responsibility:

  • Using your skills and retail experience to help drive business, push sales, and achieve targets
  • Help to lead a team to deliver great customer service to our donors and customers
  • Work with the local community to generate sufficient donated stock to drive sales
  • Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance
  • Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority
  • Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times
  • Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives
  • Help to manage an effective stock process through the Epos operation

Requirements:

  • Customer Service Experience
  • Previous supervisory Experience
  • Cash Handling/Till work
  • Basic IT skills (emails/instant messaging/video calls)
  • Organisational Skills
  • Lone working experience

Nice to have:

  • High street retail/leisure/hospitality background
  • KPI and target experience
  • Charity retail
  • Health & Safety knowledge
  • Team Player
  • Key holder/opening/closing
  • Merchandising/Stock rotation
What we offer:
  • 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
  • Company pension scheme
  • Staff discount with thousands of retailers
  • Refer a Friend scheme - £250 payment
  • Enhanced maternity, paternity and adoption pay
  • Enhanced sick pay
  • Electric Vehicle Scheme
  • Healthcare Cash plan, to claim back costs of routine healthcare
  • Death in Service benefit
  • Staff discount of 10% on new goods online at shop.sueryder.org
  • Structured induction programme and learning and development opportunities
  • Access to Employee support programme

Additional Information:

Job Posted:
March 25, 2026

Expiration:
April 08, 2026

Employment Type:
Parttime
Work Type:
On-site work
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