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Are you a retail professional with a passion for customer service and a heart for charity? We are looking for a motivated and community-focused Shop Supervisor to help lead the team at our South Elmsall clothing store. At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.
Job Responsibility:
support the Shop Manager in running the day-to-day operations of the South Elmsall shop
drive sales
deliver excellent customer service
lead a team of dedicated volunteers
deputise for the Shop Manager to ensure the shop runs smoothly and profitably
Requirements:
retail experience, ideally in a supervisory role
excellent customer service and communication skills
able to organise, prioritise and work to sales targets
process donated stock efficiently and maintain high merchandising standards
flexible, positive and have a proactive approach to team leadership
recruit, train and support volunteers
What we offer:
27 days annual leave plus bank holidays (pro rata)
enhanced sick pay and contributory pension scheme
staff wellbeing support, including Employee Assistance Programme
eligibility for Blue Light Card discounts
discounted on-site meals during working hours (at the Hospice only)
discounted local gym memberships
ongoing training and career development opportunities