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Shop Operations Manager

United States, Victorville 81563.33 - 112099.68 USD / Year · Job Posted February 23, 2026
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Job Description

The Shop Operations Manager develops, manages, and delivers support services to a shop. This role is responsible for the administrative services of the shop. The Shop Operations Manager acts as liaison between customers, sales force, shop employees, and distribution.

Job Responsibility

  • Maintains all shop support activities at the location
  • Trains staff on sales related systems, databases, and associated processes
  • Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes
  • Implements and maintains pricing per established policies
  • Manages collections process and maintains overall responsibility for outstanding invoices
  • Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos
  • Prepares reports as needed
  • Assists customers and suppliers to resolve order problems
  • Manages inventory, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals
  • May fill in for other lower level roles within the shop
  • Performs other duties as assigned

Requirements

  • High school diploma or GED and five (5) or more years of related experience or an equivalent combination
  • Proficient in Microsoft Office
  • Excellent communication and presentation skills to all levels of employees
  • Industry and sales experience preferred
  • Ability to perform financial calculations and generate reports
  • Demonstrated people and leadership skills with a record of achieving positive business results
  • Ability to manage multiple responsibilities and projects
  • Professional, self-motivated employee with excellent interpersonal skills
  • Exemplary work ethic and decision making ability

Nice to have

Industry and sales experience preferred

What we offer

Options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay

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