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Shop Manager

United Kingdom, Newark Employment contract 25465.00 GBP / Year · Job Posted June 09, 2026
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Job Description

Are you a skilled Shop Manager ready to take on a new exciting opportunity? Do you thrive in a team-focused environment, enjoy problem-solving, and want to make a real difference? If so, we’d love to hear from you! Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are. We’re looking for a motivated and capable Shop Manager to lead this new venture.

Job Responsibility

  • Drive store performance and profitability by effectively managing sales, stock, and promotions
  • Maximise donations and Gift Aid contributions
  • Ensure a consistent flow of fresh, saleable stock
  • Lead and motivate your team, collaborating with the E-commerce Manager to grow online sales via platforms like eBay and Depop

Requirements

  • Experience in a retail management environment
  • Excellent leadership and management skills
  • Excellent customer service skills with the ability to implement agreed standards of service in the store
  • Ability to manage a diverse team with varying skill sets
  • Experience in recruiting, training, and motivating volunteers
  • Confidence in working towards financial targets and managing budgets

Nice to have

  • Previous success in managing a retail outlet
  • Experience of working with and supporting volunteers
  • Working knowledge of Risk assessments
  • Experience of volunteering

What we offer

  • Eligibility to join blue light card discount scheme and Company Shop
  • Healthcare Cashback plan
  • Life Assurance
  • 27 days holiday
  • Plus bank holiday allowance but expectation to work bank holidays in this role
  • Contributory pension scheme or Salary Sacrifice Pension Scheme
  • Free access to an employee assistance programme
  • Wellbeing support and access to Mental Health First Aiders
  • Fun events
  • All staff away days
  • Guest visitors
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