Shop Manager

• Ensuring high standards of display, presentation, and cleanliness are maintained throughout the shop
• Leading by example, providing excellent customer care to enhance the shopping experience
• Maximizing sales and profits, achieving key objectives for the shop
• Guiding, inspiring, and engaging a team of paid staff and volunteers
• Meeting gift aid conversion rates from people donating goods
• Supporting events held both in the shop (evenings) and the local community

• Retail management experience
• An interest in and / or experience of working with sustainable fashion
• Experience of managing and inspiring a diverse team of people
• Excellent organisational skills
• Understanding, respect and consideration for others at all times
• A good knowledge of email, MS Office and the internet
• A ‘can do’ approach to work
• Someone who communicates well, both verbally and in writing
• And ideally experience of working within charity retail

Experience of working within charity retail

• 27 days holiday
• Pension scheme
• Life assurance scheme
• Employee Assistance Programme
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus