Shop Manager

Full time, permanent contract, in our Brighton Shop. Approx turnover 1.1m. Salary 31k. About Bravissimo: Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it! About the Job: The Store Manager’s role is about setting your shop and your team up for success, creating an environment where each customer receives the exceptionally high level of service that lies at the heart of the Bravissimo experience and they leave the shop feeling amazing. You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and develop to their full potential. Your ability to plan appropriately and attention to detail will ensure the smooth running of the store, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and your team receive the Bravissimo experience. About You: We are looking for a well organised, experienced manager – a self-starting individual with excellent communication skills and a customer focused approach. You will be a role model leading, inspiring and developing your team to its full potential. Full of passion and initiative, you should embrace change and continually strive for excellence, be proactive and plan ahead. You will apply a positive mind-set to every situation, willingly tackle difficult situations and readily confront issues, turning difficult situations into positive, effective results. Previous retail management experience is essential but experience in the lingerie sector is not required.