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Looking for a retail role that’s more than just a job? Fancy being part of something that truly saves lives every day? Well then this is your sign….we’re on the lookout for a creative, motivated, and customer-focused Shop Manager to join the team in our National Childrens Air Ambulance Charity Shop in Archway. As part of The Air Ambulance Service, your work will directly support our lifesaving missions. Every item sold helps keep our helicopters in the sky and our crews ready to respond.
Job Responsibility
Maintaining the day-to-day operation of the shop
Planning and managing deliveries and collections
Operating the agreed stock rotation system and pricing structure
Ensuring an efficient back-room operation
Delivery of budgeted sales targets and maximising profit
Providing and promoting excellent customer service
Creating a store layout that in line with brand guidelines
Requirements
Experience managing a successful retail operation
Proven record of achieving commercial targets
Excellent leadership skills
Experience managing or developing volunteers or teams
Strong customer service focus
Good merchandising ability
Experience of cash handling and banking
Flexible approach to working weekends
Nice to have
Charity retail experience
Knowledge of Gift Aid
What we offer
Enhanced annual leave, with even more added as your service grows
Additional annual leave purchase options
Enhanced sick pay
Life assurance
Blue Light Card eligibility and access to generous discount schemes
A supportive, purpose-driven team
Access to our comprehensive Employee Assistance Programme
Encouraged to get involved in internal EDI networks